Edge Cloud Product Team Analyst

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery in the world. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us, you will work in one of the most dynamic and innovative teams and have a direct impact on shaping the future of Heineken. 

Would you like to meet the Team, see our office, and much more? Visit our website: Heineken (heineken-dt.pl) 

As a Technology Specialist – Edge Cloud, you will be part of the Cloud & Hosting product team, which delivers secure, scalable, and high-performance edge computing capabilities across HEINEKEN’s global footprint. You will help enable real-time data processing and low-latency applications at the edge, supporting critical business operations in breweries, logistics, and commercial environments. The ideal person is a business analyst on the functional side who understands Cloud technology and Cloud infrastructure, and can help provide improvements to our OpCos using cloud and cost optimization opportunities.

This role combines technical expertise with business analysis to ensure the successful delivery and continuous improvement of HEINEKEN’s Edge Cloud services. You will work closely with internal stakeholders and external partners to translate business needs into technical solutions, while ensuring operational excellence and compliance with global standards.

Your responsibilities would include:

• driving the development and operations of HEINEKEN’s Global Edge Cloud product in collaboration with outsourced partners

• capturing stakeholder requirements and translating them into actionable user stories and backlog items

• being a part of a team that is designing, implementing, and managing edge cloud infrastructure using Microsoft Azure, AWS, Aviatrix, and Fortinet technologies

• ensuring operational services are reliable, secure, and compliant with HEINEKEN’s frameworks and guidelines

• supporting the Product Owner and Domain Architect in translating business needs into functional and non-functional specifications

• monitoring and optimizing the performance, availability, and cost-efficiency of edge environments

• proactively identifying and resolving bottlenecks and areas for improvement in the end-to-end value delivery

• staying up to date with emerging technologies and trends in edge computing and hybrid cloud.

You are a good candidate if you have:

• 7–10 years of experience in projects connected to cloud and/or network environments

• strong understanding of Agile methodologies and experience working in Scrum teams

• experience with outsourced managed services, and ITIL-based operations

• work with multi-cloud network architectures and edge computing platforms

• ability to interpret business requirements and translate them into technical solutions

• fluent English, both written and spoken

• ability to communicate complex technical concepts in a clear, value-driven narrative

• customer-focused mindset with a strong understanding of internal stakeholder needs

• strong storytelling and visual communication skills to convey technical solutions

• excellent interpersonal skills and cultural awareness

• proactive, curious, and committed attitude to continuous learning and development.

We Offer:

🏠 Flexible Work from Home scheme

💸 Attractive Performance Bonus

🚗 Parking Space for Employees

⏰ Flexible working hours

💳 Sodexo Card

☂ Life Insurance

➕ Employee Referral Programme

🌐 Job Opportunities within HEINEKEN

🩺 Private Medical Healthcare

⭐ Social Events

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in the Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to the global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting the proper option in this tool or by communicating it on the hotline.