Head of Instrastructure and Architecture

Introduction

In Goelett, we are an extraordinary mix of travel industry experts, product, and software engineers, developing a successful online booking tool for corporations and large organizations. Today, as a part of the sector leader S4BT Group, we support 500k+ business users making thousands of bookings a day.

We are seeking a Head of Infrastructure and Architecture who can execute Goelett’s strategy from an engineering perspective and is committed to driving a transformation in the way we work. Following the “working backwards” approach, the ideal candidate should have a customer-centric mindset, a proven track record of leading change, managing high-performing teams, and delivering results.

Your Responsibilities

Strategy & architecture:

• Shape how technology is used across Goelett, ensuring it aligns with business strategy and long-term goals.

• Lead enterprise architecture design and maintain a coherent, scalable, and efficient technology ecosystem.

• Stay ahead of technology trends and assess their potential impact on Goelett’s solutions.

• Raise the bar on technical excellence, ensuring best practices across development and operations.

• Contribute to the definition of the company’s technology strategy and solutions roadmap.

• Take ownership of system observability (logs, uptime monitoring, alerts).

• Govern and optimize cloud usage costs.

• Ensure CI/CD, release processes, and environment reliability meet high performance and stability standards.

• Maintain architecture documentation, compliance evidence, and KPI dashboards.

• Own and regularly test the Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP).

• Lead post-incident reviews and ensure actionable learnings drive continuous improvement.

IT management:

• Oversee IT operations, ensuring the entire organization receives reliable and efficient technical support.

• Lead teams responsible for infrastructure, DevOps, database administration, and system reliability.

• Assess external suppliers and collaborate with the legal team to ensure appropriate contractual provisions.

• Manage the IT team, including system administrators for end-user support.

• Define and enforce IT policies, access control, and device management standards.

• Manage the IT budget, hardware and software assets, and employee technology support.

Support development:

• Ensure architectural integrity and quality across all implemented solutions.

• Identify and resolve technical dependencies between squads and engineering teams.

• Partner with development leads and senior engineers to guide design decisions.

• Promote knowledge sharing, learning, and best practices within engineering and product teams.

• Define clear responsibilities for L2/L3 system support (infrastructure, integrations, production incidents).

• Collaborate with Product & Technology teams on L1 application support and escalation management.

• Define and monitor SLAs, lead escalation processes, and coordinate with the Group CIO on reporting.

Security

• Policy & Compliance: Define, implement, and communicate security policies aligned with legal and industry standards.

• Risk & Incident Management: Identify and mitigate security risks, coordinate responses, and conduct post-incident reviews.

• Monitoring & Collaboration: Develop KPIs and dashboards for ongoing review of security posture (firewall, antivirus, proxy, etc.).

• Maintain ownership of security execution, compliance, and oversight of all security tools (WAF, endpoint protection, antivirus, firewall, etc.).

• Coordinate with the Group CISO to ensure full alignment with corporate security strategy.

Your Skills and Experience

• Bachelor's and/or Master's degree in Computer Science or equivalent.

• 5+ years of development team management and system architect experience.

• 10+ years of relevant development and software design experience.

• Experience in designing, building, assuring quality, maintaining and administration of high-performance, highly-available and scalable systems.

• Experience in cloud based, SaaS solutions

• Extensive knowledge of used technologies (Backend: C#, .Net, Entity Framework, SQL; Frontend: JavaScript, HTML, CSS, SCSS, Angular JS, Angular; Mobile: Flutter, Dart, SQL)

• Extensive knowledge of used tools (Visual Studio, MS SQL Server, Azure DevOps, Azure Cloud, Docker, Redis)

• Extensive knowledge of topics in software design and architecture, software testing, system integration and system administration

• Working knowledge of continuous integration / continuous delivery

• Understanding of operations, product management, UX/UI design

• Team leadership and mentorship skills.

• Ability to communicate with non-technical executives.

• Strategic mindset for aligning infra/security with business growth.

What we offer

• A truly global perspective – develop your international mindset by collaborating daily with colleagues from diverse cultures and backgrounds across the world.

• Real impact – contribute to shaping the future of one of the most user-centric companies in the travel-tech industry. Your ideas and solutions will reach thousands of users globally.

• Medical care – because your well-being matters.

• Multisport card – keep your body as active as your mind.

• Extra days off – celebrate your day with a paid day off for your birthday, and another to give back through volunteering.

• Language courses – grow your communication skills and connect effortlessly in our multicultural environment.

• Team integrations & fun events

• Lunch vouchers – enjoy your breaks with tasty meals on us.