IT Support Specialist

Description

Are you a tech-savvy problem-solver looking for an exciting new opportunity? Do you enjoy helping others? If so, we want you to join our team as an IT Support Specialist at GetResponse! Don’t think twice, just apply! 

Key Responsibilities: 

• resolving hardware & software issues reported by GetResponse employees 
• Active Directory & Office 365 administration 
• Windows Server administration (Hyper-V & Microsoft Azure) 
• MDM administration (Jamf Pro & Microsoft Intune) 
• maintaining IT hardware in the office 
• maintaining SaaS & support services 
• participating in the onboarding processes for new hires 

You may be the perfect fit if you have: 

• 2+ year work experience in an IT Support or IT Helpdesk environment 
• very good knowledge of macOS, Windows 10/11 and Windows Server environment   
• ability to use knowledge bases and tools with technical acumen 
• ability to train users to work with new computer hardware or software 
• experience in network management 
• technical English language proficiency 
• excellent Polish language skill 
• very good social and communication skills (ability to handle large volume of inquiries) 
• driving license would be an asset

Salary range: 

• contract of employment: 6 100 PLN - 11 330 PLN gross per month 

Extra perks include:   

• we work in a hybrid model for those based in the Tri-City area; employees based outside the area work fully remotely 
• home office set up – a one-time bonus for a maximum of 1000 PLN (or equivalent) to help set up your home office space   
• private medical care for employees and their family members   
• employee referral program – up to 10 000 PLN for recommending a friend   
• corporate life insurance   
• employee pension program (PPE)   
• flexible working hours and no meeting days – we want to help you to adjust your schedule to your activities   
• wellbeing and mental health culture – mental health helpline, sport card, yoga classes etc.   
• modern equipment – most of our teams work on MacBooks   
• language classes   
• internal initiatives like webinars, knowledge-sharing sessions, and more!   

Apply and enjoy our recruitment process!  

1. Review stage: We’ll check your resumé/CV to screen for various criteria and match your talents with opportunities.

2. Phone interview: We’d like to get to know you, and vice versa. Let us know why you want to join our team and why you’d be a great fit with us.  

3. Final interview: It's your chance to shine and show that you're the perfect fit for the role. Meet your future manager and see what’s in store for you.  

4. Offer: If you have what it takes, accept our offer and — welcome aboard! Join our team and be in great company!