Salesforce Consultant

Role Overview

We are seeking an experienced Salesforce Consultant with strong expertise in Sales Cloud and Service Cloud. In this role, you will be responsible for driving end-to-end functional delivery, from requirements gathering through solution design and configuration, ensuring alignment with business goals.

Key Responsibilities

• Lead workshops with business stakeholders to gather requirements

• Translate business needs into user stories and manage backlog structure

• Design scalable, end-to-end Salesforce solutions

• Configure Sales Cloud and Service Cloud functionalities

• Collaborate with architects and technical teams

• Act as a trusted advisor to business stakeholders

• Guide Product Owners and support backlog management (Epics, Features, User Stories)

• Coordinate functional streams and mentor junior consultants

Must Have

Experience

• Minimum 5+ years of experience in Salesforce or equivalent CRM projects

• Proven track record in Sales Cloud and Service Cloud implementations

• Experience across full project lifecycle (analysis, design, build, rollout)

Functional & Business Skills

• Strong business analysis and requirements gathering skills

• Experience leading stakeholder workshops

• Ability to translate business requirements into actionable deliverables

• Solid solution design capabilities aligned with business objectives

Hands-on Expertise

• Strong hands-on configuration experience in:

  • Sales Cloud

  • Service Cloud

• Good knowledge of out-of-the-box features, limitations, and best practices

Leadership

• Ability to mentor junior consultants and coordinate teams

Languages

• English: C1 level

Benefits

• Medicover healthcare

• Multisport card

• Access to e-learning platforms

• Group life insurance