IT Windows Senior Engineer

Division: Group Technology Services (GTS)

Your Role

As a Windows Care Engineer, you will provide 2nd and 3rd level support for Windows servers (2012, 2016, 2019, 2022, and later) in a complex and hybrid infrastructure.

Your Responsibilities

As a Windows Care Engineer, you will:

• Handle requests, incidents, problems, and changes across both Production and Non-Production environments

• Manage network shares, backups, restores, and related infrastructure components

• Contribute to strategic infrastructure projects and roadmap planning

• Apply Microsoft security patches using Ansible and other automation tools

• Provide support during business hours (08:00–18:00 CET)

• Participate in on-call support outside business hours for Production systems (Watch Duty rotation)

• Weekend work as part of a scheduled rotation

Technical Requirements

• Proficiency in PowerShell and knowledges of Ansible 

• Good knowledges of Microsoft Patch Management solutions (WSUS, Windows Updates, Azure Update Manager)

• Experience with Windows Server (2012–2022+) in virtualized environments (e.g., VMware)

• Solid understanding of Group Policy, File Servers, Active Directory, Networker, Cohesity, DNS, NAS, and SAN

• Familiarity with clustering solutions (e.g., Failover Cluster, Always On) and server hardware (e.g., HP, Vblock)

• Good understanding of TCP/IP networking fundamentals

• Experience with Infrastructure as Code practices

• Fluency in English, both written and spoken

Soft Skills

• Fast learner with strong self-directed motivation

• Adaptable to fast-changing environments

• Organized and efficient in operational contexts

• Calm under pressure with a constructive mindset

• Team player with strong communication skills

• Analytical thinker with a structured approach to problem-solving

• Familiarity with Agile methodology is a plus

• Solution-oriented and focused on delivering value to internal and external clients

What We Offer

• A friendly, collaborative, and supportive team

• Daily challenges that keep work exciting and meaningful

• Continuous learning through hands-on experience and knowledge sharing

• Opportunity to work with modern technologies as part of Euroclear’s infrastructure transformation

Please note that this is a permanent position, and we do not offer freelance or contract arrangements for this role.