Senior Product Owner

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

Are you looking to develop and continue your career as a Product Owner at the heart of the Insurance sector? This is an outstanding opportunity to join an international, diverse team. You will be assigned to a product within the ERGO Germany - Customer Portals IT cluster. The solutions we develop and support are used by over 3mln end customers and include: renewed myErgo Customer Portal, claims service sites, mobile apps and websites.

How you will get the job done

• creating IT product definitions in a way that the products can be flexible with adjusting to changing business needs, and possibly to reuse them in the future

• managing digital product backlogs, mapping epics into stories in a 'clean' and understandable way, including DoD and DoR, according to business values, architectural decisions, considering potential technical debts or regulatory requirements

• ensuring the Product Backlog is visible, transparent, and clear to all and shows what the Scrum Team will work on next

• actively and regularly communicating with businesses about current work and plans

• maintaining the product roadmap through collaboration with business, considering and influencing external dependencies – teams and vendors

• cooperating with the Project Manager and Architect to deliver complex solutions built out of multiple products

• working as a digital Product Owner for IT solutions, prioritizing changes for the development team

• co-planning and contributing to the release management process

• keeping the apps up and running to ensure current speed, performance and also legal, security and functionality points of view

• organizing product backlog and delivering needed, and communicating with respective parties

• analyzing the incidents with QA help

• prioritizing technical debt after consultations with the Architect, Engineering Lead and team

• identifying the future potential of your products and getting your teams, customers, and business network excited about it

• preparing required product documentation, correspondence, and presentations

• observing KPIs of your products, and informing the team about the resulting business value

• tools we use daily: JIRA, Confluence, Miro, MS Office, MS Teams and SharePoint

Skills and experience you will need

• fluency in English

• 6+ years of experience in the role of Product Owner or Product Manager

• proactive mindset, project management skills and ability to manage multiple tasks effectively

• excellent communication skills and ability to engage, influence, and inspire stakeholders to drive collaboration and alignment

• good organization skills

• ability to manage bigger and new, but also smaller and legacy products or functionalities

• ability to adapt to changing circumstances and embrace change with a positive attitude

• knowledge and understanding of Agile methodologies (especially SCRUM and Kanban)

• flexible approach to lead and support the team and product lifecycle

• stakeholder and dependency management skills

• broad knowledge of IT, either from a Computer Science degree or self-study

Nice to have

• fluency in German (B2)

• experience in end-to-end project delivery

• experience with CMS – ideally with Adobe Experience Manager and/or CMS migration projects

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!