Senior ServiceNow Developer

We are ramping up ServiceNow Engineering Core team for our client and looking for a Senior ServiceNow Developer to become a new team member.

ServiceNow Core team is responsible for implementation of ServiceNow from scratch. In scope of implementation: ITSM, TNI, CMDB, Event Management, HRSD, OKTA SSO Integration, Salesforce Integration, SAP Integration, etc.

This position offers a hybrid model, with 3 days per week working from the EPAM offices in either Krakow, Wroclaw, Warsaw or Gdansk.

The working hours require an overlap with customer representatives and other core team members till 10 AM PST.

If you're ready to make an impact in a dynamic environment, we want to hear from you!

Responsibilities

• Global Implementation of ServiceNow within the client’s product organization from scratch
• Work on various modules including ITSM, TSM, TNI, CMDB, Event Management, HRSD, WSD, GRC, Integrations
• Build ServiceNow integrations with enterprise platforms such as OKTA SSO, Salesforce, SAP, etc
• Be responsible for platform consistency and integrity
• Fulfill patching / upgrades of ServiceNow
• Collaborate with internal stakeholders and external customer representatives and other vendors

Requirements

• Experience with ServiceNow WSD (Workplace Service Delivery) Module implementation (6+ months at least)
• A minimum of 6 years of hands-on experience in ServiceNow implementation, including modules such as ITSM, ITOM, WSD, and HRSD
• Good team player and communicator
• Self-organized and can work with additional supervision on tasks
• Presentation skills - to demo results to business and engineering stakeholders
• Consulting mindset - come up with recommendations and improvements according to ITIL and ServiceNow best practices

Nice to have

• SNOW Certifications are nice to have (admin, developer, implementer)

We offer

• We gather like-minded people:
• Engineering community of industry professionals
• Friendly team and enjoyable working environment
• Flexible schedule and opportunity to work remotely within Poland
• Chance to work abroad for up to 60 days annually
• Relocation within our 50+ offices
• We provide growth opportunities:
• Outstanding career roadmap
• Leadership development, career advising, soft skills, and well-being programs
• Certification (GCP, Azure, AWS)
• Unlimited access to LinkedIn Learning, Get Abstract, O’Reilly, Cloud Guru
• Language classes in English and Polish for foreigners
• We cover it all:
• Stable income (Employment Contract or B2B)
• Participation in the Employee Stock Purchase Plan
• Benefits package (health insurance, multisport, shopping vouchers)
• Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
• Referral bonuses
• Corporate, social and well-being events
• Please, note:
• The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview
• We will reach out to selected candidates exclusively

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.