Product Operation Program Manager

We’re looking for a creative Product Operations – Program Manager to join the Product Team Experience group within Product Operations. If you love bringing people together, designing meaningful learning experiences, and shaping a strong internal community, this role is for you.

In this position, you’ll architect and deliver high-impact internal events – primarily trainings – for our technical community of engineers, product managers, and UX designers. Many of these programs will touch on AI and emerging technologies, helping our teams grow together as they build smarter, faster, and at scale.

If the idea of shaping high-visibility programs inside a fast-growing, high-energy tech company gets you excited, you’re in the right place.

How this role fits

Our Product Operations team is at the intersection of product, engineering, and customers. We’re here to empower the product organization and its go-to-market partners to improve alignment, communication, and processes around product development, launch, and iteration.

This role is integral to the company’s growth and to scaling a strong learning and innovation culture. In this role, you will partner with several stakeholders to plan and execute trainings programs and other strategic internal events that boost the productivity, knowledge, and collaboration of our product and engineering teams.

The ideal candidate is experienced in running internal events at scale, comfortable coordinating training for technical audiences, and skilled in translating complex needs into structured, engaging learning experiences. You thrive in cross-functional collaboration and bring coordination, communication, and creativity to everything you do.

Main Responsibilities:

• Plan, lead, and execute internal training programs and learning events that support growth and capability-building across the product and engineering organization.

• Organize and manage end-to-end event logistics for audiences of hundreds - ensuring smooth delivery, strong engagement, and measurable impact.

• Co-create training content with subject-matter experts (product managers, engineers, designers), helping to shape agendas, learning objectives, materials and formats.

• Collaborate with external vendors and platforms for training delivery, event logistics, and learning experiences.

• Plan and facilitate additional internal initiatives such as hackathons, innovation days, technical workshops, and other community-building events.

• Build collaborative, trusting partnerships with cross-functional teams to ensure program success, ensuring consistency and shared learnings.

• Monitor and communicate progress, metrics, and outcomes of training programs - ensuring visibility and alignment with Product leaders and the Product Operations VP/Manager.

• Be recognized for your organizational excellence, reliability, creativity, and ability to bring structure to ambiguous situations.

Key Requirements:

• 5+ years of experience in program management, event management, L&D coordination, or similar roles involving large-scale internal initiatives.

• Proven track record organizing internal events or trainings for technical audiences, ideally at scale.

• Experience working with external vendors, training providers, and event platforms.

• Exceptional organizational skills; strong written and verbal communication skills, with strong attention to detail.

• Ability to coordinate effectively across functions and thrive in a fast-paced, evolving environment.

• High energy, enthusiasm, and a genuine passion for learning, community-building, and creativity.

• Ability to analyze feedback and engagement data to drive adoption and continuous improvement.

• Experience with tools like Confluence and learning tools such as Articulate (preferred but not mandatory).

Other Details:

This role offers an opportunity to engage with a vibrant technical community, contributing to a culture of learning and innovation. Expect a dynamic environment where you will be working on various exciting internal initiatives over the coming months.