Manager - Product Management

Summary: The Product Manager plays a crucial role in overseeing the entire product lifecycle, from conceptualization through to revenue ownership, while collaborating with various teams to ensure product success.

Responsibilities:

• Develop and manage the product growth strategy and roadmap, coordinating with Sales, Marketing, and stakeholders.

• Manage relationships with partners to maximize value and alignment with business objectives.

• Execute comprehensive go-to-market (GTM) plans informed by market analysis.

• Serve as the main contact for internal and external stakeholders on product marketing initiatives.

• Present product strategies and outcomes to senior management.

• Lead cross-functional teams in interpreting requirements, implementation, and product decisions.

• Drive the sales process and qualify new partnership prospects.

• Work with teams to ensure successful product launches.

• Manage product gross profit through effective pricing strategies.

• Conduct regular financial analysis to ensure targets are met.

• Define and prioritize backlog for new feature requirements.

• Provide sales teams with guidance on product positioning and pricing.

• Communicate updates, risks, and issues efficiently to stakeholders.

• Pay attention to detail while managing multiple priorities.

• Proactively resolve issues affecting strategic and financial objectives.

• Support the creation of product collateral and sales resources.

• Lead and develop cross-functional teams, ensuring best practices are followed.

Key Requirements:

• Bachelor’s Degree in Business Administration, Marketing, Information Technology, or related field.

• 5+ years of experience in product marketing, preferably in the SaaS industry.

• Experience in SaaS/CPaaS/CRM/CCaaS/BPO services.

• Demonstrated success in partnership development and GTM strategy execution.

• Strong analytical, project management, and communication skills.

• Proficiency in analytics software, Word, Excel, PowerPoint, and Visio.

• Excellent verbal and written communication skills in English.

Nice to Have:

• Experience with omni-channel digital communication.

• Ability to create product demonstrations tailored to client needs.

Other Details:

• Location: Dubai - UAE

• Team Structure: Cross-functional collaboration with Sales, Product, Customer Success, Marketing.

• Department: Customer Experience