Junior Production Analyst

We are looking for a Junior Production Analyst who is eager to learn and grow in a technical environment. You will help maintain production systems, support daily operations, and work closely with senior engineers and support teams to ensure our software runs smoothly.

This role is a great opportunity for someone starting their career in IT, software support, or operations and looking to gain hands-on experience with production systems and video analytics technologies.

Responsibilities

• Monitor production systems and report any issues or irregularities.

• Help keep production software up to date under guidance from senior team members.

• Work with a ticketing system (Jira) to track incidents and tasks.

• Create and update technical documentation.

• Support the support team in investigating and resolving issues.

• Assist with monitoring and basic configuration of Video Analytics systems.

• Perform basic checks to verify that software works correctly before and after releases (Production Acceptance / PA process).

• Review application logs to help identify errors and potential bugs.

• Take part in projects focused on improving system stability and production quality.

• Learn and follow best practices for production support and troubleshooting.

Requirements

• Basic knowledge of Windows operating systems.

• Basic understanding of SQL (simple queries, reading data).

• Willingness to learn and develop technical skills.

• Curiosity and problem-solving mindset.

• Ability to work both independently and with a team.

• Attention to detail and responsibility for assigned tasks.

Nice to Have (Not Required)

• Any experience with IT support, QA, or production environments.

• Familiarity with monitoring tools or log analysis.

• Interest in video analytics, computer vision, or software systems.

• Basic knowledge of networking or systems administration.

• Basic knowledge of Linux OS.

What We Offer

• On-the-job training and mentoring from experienced engineers.

• A supportive team and a structured learning environment.

• Hands-on experience with real production systems.

• Opportunities to grow into more advanced engineering or DevOps roles.

• Stable role with long-term development potential.

• Full remote position / hybrid work (office in Gliwice)

• Service contract/Employment Contract /B2B. 

• Optional English or Spanish lessons. 

• Private medical care (Luxmed). 

• Life insurance (Allianz). 

• Multisport membership. 

• Birthday leave 

• Voluntary days