Application Support Specialist

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for:

Application Support Specialist

Responsibilities:

• Provide 2nd and 3rd level support for applications within the Customer Engagement - Corporate Service Domain
• Administer and maintain Linux and Windows Server OS environments to support business-critical applications
• Manage and maintain containerized applications using Kubernetes.
• Ensure the stability, availability, and performance of supported applications
• Troubleshoot, analyze, and resolve technical issues reported by international users
• Identify and implement automation solutions to streamline application maintenance and operations

Requirements:

• Proven experience in managing and maintaining business-critical applications
• Advanced knowledge and hands-on experience in managing Linux environments, including troubleshooting and performance optimization
• Experience in administering and maintaining Windows Server systems, ensuring reliability and security
• Practical experience with container orchestration using Kubernetes, including deployment and monitoring
• Familiarity with automation solutions, including the ability to develop and maintain scripts or workflows
• Working knowledge of ITIL v3 best practices, particularly in incident, change, and problem management
• At least a few years of experience in application maintenance roles, preferably in 2nd/3rd level support for international users
• Strong communication skills, with the ability to collaborate effectively with international teams and stakeholders
• Fluent English written and spoken
• Experience in working with TCP/IP and configuration with Oracle and MS SQL databases

Nice to have:

• Experience with Bamboo or similar CI/CD tools

Offer:

• Hybrid work (2 days from the office + 3 days remotely)
• Private medical care
• Co-financing for the sport card
• Training & learning opportunities
• Constant support of dedicated consultant
• Employee referral program