IT Coordinator
Support
IT Coordinator
Warszawa
Type of work
Undetermined
Experience
Senior
Employment Type
Permanent, B2B
Operating mode
Office
C&F S.A.
We’re a team of experts that combines knowledge of specific industries with technical expertise to create world-class technology solutions. We support our clients throughout their data journey and empower them to achieve their goals.
Tech stack
Service Desk
Team Management
Job description
Online interview
C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 420+ experts, for nearly 20 years, C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry.
Offer description:
As an IT Coordinator you will maintain and oversee our Service Desk. The ideal candidate has both the technical knowledge and managerial experience.
As an IT Coordinator you will maintain and oversee our Service Desk. The ideal candidate has both the technical knowledge and managerial experience.
Duties:
- Coordinating and improvement of the Service Desk process
- Team management (managing a team of 3 people, ensuring high standards of service delivery, building motivation and commitment within the team)
- Leading the license management process
- Communication with internal clients and external vendors
- Overseeing the IT equipment management and inventory process
- Acting as link between end users and IT Support
Required skills:
- Experience as IT coordinator is a must (at least 2 years of experience preferred)
- Experience in help desk support
- Practical knowledge of office 365 (at least intermediate level)
- Strong communication and interpersonal skills
- Excellent organizational and coordination abilities
- Good command of English (both spoken and written)
- Fluent/native in Polish (both spoken and written) is a must
- Proactive approach, research, problem solving and analytical skills
- Current and practical knowledge in the field of IT process management
- Practical knowledge of the use, capabilities and configuration of Service Desk process support tools
What we offer:
- Trust. Bring your ideas and arrange the Team as per your vision. Creativity and pro-active approach is much appreciated.
- Growth opportunities for career development.
- Flexible terms of cooperation: adjustable work hours, full-time employment or contract-based agreement.
- Hybrid work system.
- Competitive remuneration and various bonuses, such as access to special medical care (Medicover) and sport (FitProfit or FitSport) cards, refunding of English classes, free yoga and jogging lessons with professional trainers, access to PPK and budgets for professional development.
- Non-work-related activities galore! We have a running team (with a pro coach), yoga classes, internal competitions, from cookery to photography, a ping-pong league, team building, well-being expert seminars. You can suggest beneficiaries for our CF4GOOD charity program.
- Company culture rooted in respect and cooperation, not competition. You'll be working with great people, open to new challenges and directions. If you are tired of the proverbial corporate treadmill, come to us to rest mentally. If you've had luck with employers, we'll do our best not to buck the trend.
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