Business Analyst (EU Public)

Join an innovative environment and turn ambitious ideas into reality together with Britenet. We are a European IT company with strong Polish roots, already trusted by more than 200 business partners from all over the world.

This time you have the chance to be part of a project related to the development, consulting and support of IT systems for Frontex. The European Border and Coast Guard Agency supports EU Member States and Schengen-associated countries in the management of the EU's external borders and the fight against cross-border crime.

Our expectations

• At least 8 years of relevant professional IT experience

• Minimum 5 years of proven project experience in a similar position or profile

• At least bachelor’s degree

• Minimum C1 level proficiency in English (certification is an advantage)

• At least 2 certifications among:

  • Certified Business Analysis Professional (CBAP) or equivalent

  • Certified UML Professional certificate at foundation level or BPM 2 fundamental level or equivalent

• Has gone at least 1 time through the complete lifecycle of the software solution

• Knowledge in business processes modelling using BPMN notation

• Knowledge in requirements/user stories elicitation and analysis

• Knows analysis/modelling notations like UML (capability diagram, activity diagram, state diagram, logical data model etc.)

• Is proficient in using modelling tools like Sparx Enterprise Architect, Aris Architect or others

• Presents excellent analytical and communication skills

• Holds ability to create and maintain analytical and project documentation effectively

• Presents problem solving skills

• Proven ability to develop and maintain Business Architecture

• Experience in the role of Business Analyst in project aimed at analysis, design, implementation and deployment of ICT Solution that enabled content production, reporting tools or analytical tools

• Experience working at the public sector, preferably in EU Institutions or International organisations

Main responsibilities

• Models and documents value chain/streams, business processes, roles, capabilities and data.

• Elicits and analyses business needs, requirements and user stories,

• Supports business experts and product owners during definition of requirements and software development

• Maintains and tracks requirements/user stories in systems lifecycle

• Transfers business, users and technical needs into business requirements specification,

• Maps business goals, project benefits, priorities, components, system features

• Analyses available systems

• Supports identification of options for potential solutions

• Supports preparation of business cases and feasibility studies

• Contributes to systems design, testing, quality assurance, change management.

• Responsible for designing, validating, and testing business processes for achieving business process excellence

• Responsible for taking a holistic approach in the planning and managing of a programmes for continuous improvements of business processes

• Responsible for coaching Frontex staff on upcoming changes, ensuring that a plan is in place to teach new skills and/or process changes

• Collaborates with owners of end-to-end processes to continually seek out process improvements

• Identifies opportunities for business process improvement leading to improved customer service, lower costs, or higher revenue (effectiveness and efficiency gains)

• Communicates project objectives, business case, requirements, and scope to all stakeholders, in order to better provide rapid responses to business needs

• Quantitatively analyses business processes, performing cost-benefit and what-if analysis

• Plans organizational changes process

• Implements performance monitoring systems for business processes

• Supports business users in developing strategic and tactical plans (e.g. sector strategies, implementation plans etc.)

• Supports definition of transition roadmaps for business architectures