Microsoft 365 Engineer

Your Tasks

• Advanced in technical support of Microsoft „cloud“ solutions (Microsoft365, Azure)

• Proven experience in analyzing customer needs, document requirements and solving of technical issues on both end user but as well organizational tenant level

• Participate in projects as stakeholder in related topics and act as sub-project leader

• Ability to analyze customer needs, document requirements,

• Consulting and recommendation of potential improvements regarding the daily support & operation activities

• Advanced in understanding interdependencies between all the services within M365 as will with Office 365 Apps for Enterprise and MS Project Online

• Experience in supporting further cloud collaboration tools like Asana, Conceptboard, Decisions is a plus

• Stay curious of all things about M365, including changes & updates, roadmap & releases, and third-party solutions.

• Provide overall Office 365 administration expertise including and basic knowledge of Azure Active Directory

• Experienced with Microsoft Graph & Azure DevOps

• Implement and Develop scripts based on PowerShell, Azure CLI and terraform

• Define and implement solutions based on business requirements such as data protection

  
  

Your Profile

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

• 3+ years of experience in system support (M365, Azure).

• Knowledge of PowerShell scripting and ITIL processes; ServiceNow experience is a plus.

• Strong organizational skills: work in a structured way, and pay attention to detail.

• Excellent written and verbal communication skills.

• Self-motivated, proactive, and positive attitude.

• Fluent in English; German is a plus.