Integration Software Engineer

Integration Software Engineer

At AVSystem, we are a Polish-based company behind a telco industry-leadingUnified Management Platform (UMP) product allowing Communication Service Providers automatic setup, upgrades, and monitoring of millions of their client routers.

We are seeking a dedicated Integration Software Engineer with a programming & networking background. Your role will focus on:

• Writing code & configuring our platform to customize it to our customers’ needs

• Cooperating directly with our customers during delivery and post-delivery support.

This role is onsite / partially remote, Kraków preferred.

Key Responsibilities:

• Writing code and platform configuration during project delivery

• Write project-specific code in our platform GUI to facilitate router configuration

• Implement REST APIs (servers & clients) integrations with external systems

• Configure our platform GUI to display, monitor and report on router KPIs

• Report to Solution Architect and work with Software Engineers (code reviews)

• Post-delivery technical support

  • Support integrations you've implemented, work with 1st & 2nd lines of support teams to diagnose, troubleshoot, and resolve issues effectively and promptly

  • Ensure documentation & knowledge transfer to customer & support teams

  • Customer accounting - work hands-on with customers via support portal, mails, calls

Qualifications:

• Fluency in programming is a must

  • Bachelor’s degree in Information and Communication Technology (preferred) or Software Engineering / IT / Electronics and Telecommunications

  • Proficient in at least one programming language (Python preferred)

  • Willing to learn in-house Scala-based functional language

  • Experience in writing REST API integrations (both client & server-side)

• Familiarity with networking concepts: firewalls, IP, WLAN, TCP/UDP, HTTP(S), SNMP

• Basic Linux system administration skills such as gathering logs, executing scripts, familiarity with CLI tooling (curl, ssh, ss, tcpdump, traceroute, ping)

• Fluent in English (B2/C1)

Personality:

• You’re a rapid learner, analytical, and detail-oriented, excelling in solving complex problems independently within evolving requirements

• You are comfortable and effective in communicating directly with customers, adept at listening and clarifying their needs and expectations

• You’re capable of managing deadline pressures & context-switching to progress on multiple projects during a week

Nice to haves:

• Professional experience in Software Engineer role

• Experience in network-related role with integrated multi-system environments

• Past positions in telecom domain (ACS, NMS, OSS, BSS know-how)

What we offer:

• You’ll have a chance to deepen your expertise in maintenance to help us shape the way we deliver & support critical applications for telecommunications companies

• You’ll help us grow a leading technology IoT / device management company that creates software used by tier-1 telcos (e.g. Orange, Vodafone, AT&T, TMobile) around the world and makes Internet connection possible for millions of end-users.

• Our customers depend on the reliability of our products to generate revenue in their business. The telco industry is ever-growing and needs us to support that growth.

• Open-source contribution opportunities.

• A team of highly skilled and humorous colleagues.

• Access to the best tools and equipment available in the market.

• A MacBook Pro / ThinkPad with 2 monitors.

• Company events and team building activities.

• Multiple career paths and employee development options – we want you to develop into a tech lead in the future, but we’ll support you in getting another dream role in site reliability, management, product development or sales.

• Flexible working hours/remote work when you need it.

• Training and conferences.

• Onsite gym and chillout space.

• Multisport card.

• Medical care.

• Kitchen full of snacks and treats (including Good Lood ice cream).

• Car parking area and bike room.

• A relaxed work atmosphere – no dress code, no open space.

Come and work with the best!