Technical Account Manager

About the role

We are looking for a Technical Account Manager to serve as the primary technical point of contact for our largest global FMCG clients. You will engage in substantive technical discussions, represent multiple internal teams, and drive alignment between client business/technical requirements and our product architecture.

Our products include mobile applications (iOS & Android) and SaaS platforms deployed in complex enterprise environments. You will work closely with our internal architects and engineering teams — the goal is to keep technical conversations moving, not to have all the answers yourself.

What you will do

• Act as the dedicated technical representative of Asseco Business Solutions to strategic FMCG clients, covering ongoing implementations and planned enhancements

• Lead technical workshops, architecture reviews, and integration design sessions

• Maintain integration diagrams, system documentation, and interface specifications

• Address client questions on API design, async processing, integration patterns (event-driven vs. REST), rate limiting, and data latency — engaging architects when needed, but owning the conversation

• Validate UI/UX proposals from a data and integration feasibility perspective, identifying gaps and hidden complexity early

• Serve as a consistent point of contact across checkpoint meetings, reducing dependency on engineering for recurring queries

• Proactively flag architectural risks and propose solutions aligned with scalability and standardization goals

What we require

• Background in solutions architecture, or technical consulting — you must be comfortable discussing API design, system integration, and infrastructure

• Some of our products have been developed and refined over many years — we value engineers and partners who see depth and stability as an asset, not a limitation

• Working knowledge of: REST APIs and integration patterns, mobile application architecture (iOS/Android), cloud/SaaS infrastructure (Azure), system performance and security fundamentals

• Experience producing integration diagrams, technical specifications, and architecture documentation

• English and Polish at B2 level or above — written and spoken; daily technical discussions with international enterprise clients

• Strong communication skills — able to translate complex technical topics for both technical and business audiences

Nice to have

• Experience in the FMCG or retail technology sector

• Familiarity with middleware, connector frameworks, or enterprise interoperability standards

• Experience working with global enterprise clients

What we offer

• A senior, high-visibility role with real technical authority

• Direct exposure to large-scale international FMCG deployments

• Collaboration with experienced engineering and product teams

• Competitive compensation and benefits package