System/Business Analyst

Andersen is hiring a System/Business Analyst for a global tech enterprise. The project involves developing a micro-frontend widget to streamline and improve the digital claiming process. 

Our customer is a global enterprise that develops digital solutions enabling seamless interaction between people, services, and technology. Operating across multiple domains, the company focuses on innovation, reliability, and user-centric design. Its mission is to drive large-scale digital transformation by building sustainable, secure, and agile IT ecosystems that support partners and clients around the world. 

The project is focused on delivering a micro-frontend application – a modular interface component that allows users to access specific services and perform key functions. The current scope includes developing a widget solution aimed at improving and streamlining the claiming process. 

Responsibilities: 

- Identifying and analyzing user requirements for the API. 

- Analyzing the functionality of existing APIs. 

- Designing REST API in OpenAPI specification format. 

- Forming a backlog of tasks for the development of REST API. 

- Documenting user and functional requirements for the REST API in the format of user stories highlighting and detailed description of acceptance criteria. 

- Modeling domain area (entity-relationship diagrams), business processes and algorithms (UML activity diagrams), functionality (UML use case diagrams), service interactions (UML sequence diagrams). 

- Compiling user documentation for API consumers and publishing it on the developer portal. 

- Conducting REST API acceptance testing and maintaining collections of API requests. 

- Demonstrating the work of the REST API. 

- Managing API access and organizing onboarding of new API consumers. 

- Identifying gaps in the functionality of the portal for developers, the formation of a backlog of tasks for the completion of the portal, their description and acceptance testing. 

Must-haves:  

- Commercial experience as a System/Business Analyst for 1+ year. 

- Strong understanding of REST API (preferably experience in designing REST API) 

- Proficiency in Postman (ability to analyze and test API). 

- Experience in documenting requirements in the user story format (story breakdown, defining acceptance criteria). 

- Experience in modeling: UML (sequence diagrams, activity diagrams), ERD (business domain models). 

- Level of English – from Upper-Intermediate+ and above. 

Reasons why this job would be interesting to you: 

- Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects. 

- We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts. 

- We welcome specialists from every part of the world. 

- Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses. 

- We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates. 

- There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded. 

- You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow. 

- Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more. 

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Join us! 

 https://people.andersenlab.com/