Site Operations Manager

About the role

We are looking for a Site Operations Manager to lead the day-to-day operations of a high-density data center environment supporting GPU infrastructure for AI workloads.

This role combines operational leadership with ownership of critical facility infrastructure, including power, cooling, hardware operations, and site reliability. You will be responsible for managing on-site teams, maintaining operational continuity, and ensuring the data center runs safely, efficiently, and with minimal downtime.

Responsibilities

• Lead, mentor, and manage a 24/7 site operations team, including facilities technicians, operations engineers, and support staff

• Oversee day-to-day site operations and ensure high availability of critical infrastructure, including power, cooling, networking, and hardware environments

• Manage preventive and corrective maintenance programs for electrical and mechanical systems, including UPS, generators, PDUs, cooling systems, fire suppression, and building management systems

• Monitor and improve operational metrics such as PUE, WUE, energy consumption, and overall site efficiency

• Lead incident response, emergency procedures, root cause analysis, and post-incident improvement activities related to facility operations

• Work closely with DevOps/SRE, Networking, and AI/ML teams to support hardware deployments, maintenance windows, and infrastructure growth

• Manage relationships with external vendors and contractors, including service delivery, SLAs, spare parts availability, and on-site execution

• Ensure compliance with safety standards, environmental regulations, internal procedures, and security requirements

• Manage the site operations budget, control operating costs, and identify opportunities to improve processes, automation, and monitoring

• Support data center commissioning, infrastructure upgrades, and expansion projects as the organization grows

Requirements

• 8+ years of experience in data center operations, critical facilities, or site operations management

• At least 4 years of experience in a people management or supervisory role

• Proven experience managing mission-critical environments with high availability requirements

• Strong technical knowledge of electrical and mechanical infrastructure used in data centers

• Experience with power systems, backup systems, cooling infrastructure, and facility maintenance processes

• Experience managing 24/7 shift-based teams and supporting on-call or incident response models

• Familiarity with DCIM, BMS, and real-time facility monitoring tools

• Ability to coordinate cross-functional operational work in a fast-paced production environment

• Good organizational, leadership, and communication skills

• English proficiency at least at a communicative level is required, as you will be working in an international team

Nice to have

• Experience in AI infrastructure, GPU-focused data centers, HPC environments, or hyperscale facilities

• Experience with liquid cooling systems

• Familiarity with NVIDIA GPU hardware, high-performance networking, or AI infrastructure operating requirements

• Experience with high-density environments, including deployments above 50 kW per rack

• Certifications such as CDCP, CDCS, CMRP, or similar data center / facilities credentials

• Experience working with EPC contractors during construction, fit-out, or commissioning phases

• Higher education in Engineering, Facilities Management, or a related technical field

What we offer

• Benefits package

• Opportunity to lead operations in a modern, high-performance data center environment

• Real impact on the reliability, efficiency, and operational standards of infrastructure supporting advanced AI workloads

• Collaboration with experienced teams across infrastructure, engineering, and operations

• A dynamic environment with room for ownership, process improvement, and professional growth