#1 Job Board for tech industry in Europe

Application Support Engineer
Support

Application Support Engineer

Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Remote

Tech stack

    IT Administrator

    advanced

    Win\Linux Services

    advanced

    Web Services

    advanced

    Powershell

    advanced

    Batch

    advanced

    Wireshark

    advanced

Job description

Join a team that is changing millions of lives. 

Transforming smiles, changing lives 

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. 

Ready to join us?

About this opportunity 

Manufacturing Execution System administrator is responsible for the administration, deploy and maintenance business applications and services in a New Production Facility in Wroclaw. Define monitoring for critical processes, support requests from production floor and manage incidents. Provide recommendations as part of the continuous improvement process. This position needs to work with Global team to provide support 24 x 7 on the different regions, additionally work very close with DBA, Development and Server groups in order to comply with our Service Level Agreement.

In this role, you will… 

  • Manage critical business systems, applications and services.
  • Monitor processes and services, define thresholds to identify any issues or problems
  • Manage severities in order to restore service as soon as possible to mitigate impact on production and provide detailed tracking and documentation related to the incident
  • Support maintenance and automation team to perform manufacturing tests and validate information related to these tests
  • Document Work Instructions to implement new applications, apply workarounds, immediate actions, corrective actions or common issues
  • Responsible to define backup process on the systems / processes under responsibility
  • Support non-Prod systems.
  • Ensure the effectiveness and on time completion of tasks/projects
  • Other responsibilities might be assigned

In this role, you’ll need …
 

  • Bachelor degree on System Engineering / Computer Science or equivalent training is a must
  • At least 3-years of working in IT/Administration position or other IT related positions
  • Experience with managing Win \ Linux services and applications.
  • Experience with Web services.
  • Scripting (PowerShell, Batch or similar)
  • SQL Server queries, stored procedures and objects
  • Network troubleshot tools (Wireshark, NetMon or similar)
  • Advanced English level both written and spoken
  • Must have good interpersonal skills and the ability to work cross-functionally.
  • Must have exceptional problem-solving
  • Working in high stress situations
  • Collaborations Skills
  • Microsoft Server Technologies are desirable
  • ITIL certifications are desirable

Sound like a good fit?

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry,?Align?is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

About Align

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and?OrthoCAD?digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.

We respect your privacy. Please review?our Applicant Privacy Policies for additional information.

Global Diversity Statement:

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.