Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS®, HD Radio™, IMAX® Enhanced and TiVo®.
Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 2,000 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology.
About the role:
We are seeking a highly motivated and experienced Technical Account Manager to join our content onboarding team. As a Technical Account Manager, you will be responsible for cooperation with Xperi’s content partners, help build Video Apps to come onboard our Smart TV and Automotive media platform. You will collaborate closely with internal teams, content providers, and other stakeholders to ensure smooth integration and delivery of high-quality content applications.
If you are passionate about the Smart TV industry, have a strong technical background, and enjoy working in a dynamic and fast-paced environment, we would love to hear from you. Apply now to join our global content onboarding team and play a key role in shaping the future of Smart TV content delivery.
What you will get to do:
- Serve as the primary technical point of contact for content providers during the onboarding process.
- Collaborate with content providers to understand their needs and expectations, providing technical guidance and support throughout the onboarding process.
- Coordinate with internal teams to gather technical requirements and ensure timely delivery of onboarding projects.
- Conduct regular meetings and status updates with content providers to address any issues or concerns and provide progress reports.
- Work closely with cross-functional teams, including product management, engineering, and QA, to ensure seamless integration and delivery of applications.
- Perform technical troubleshooting and issue resolution, escalating to appropriate teams when necessary.
- Stay up to date with industry trends, best practices, and emerging technologies related to content onboarding in the Smart TV industry.
- Contribute to process improvements and optimization of content onboarding workflows.
Who we are looking for:
- Bachelor's degree in Computer Science, Engineering, or related field.
- Proven experience as a Technical Account Manager or similar role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with content providers and internal stakeholders.
- Strong problem-solving and troubleshooting skills, with the ability to analyse complex technical issues and provide effective solutions.
- Ability to work collaboratively in a global, cross-functional team environment.
- Highly organized with excellent project management skills, able to prioritize and manage multiple onboarding projects simultaneously.
- Proficiency in written and spoken English.
Nice to have
- Experience in the Smart TV or digital media industry.
- Knowledge of other languages, as our TAMs collaborate with content partners from all around the globe.
Life @ Xperi:
At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes.
Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success.
- Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future.
- Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community.
- Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities.
- A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.