Service Desk Analyst with Hungarian
Support
Service Desk Analyst with Hungarian
WIPRO
Gdańsk
Type of work
Undetermined
Experience
Junior
Employment Type
Permanent
Operating mode
Office
Tech stack
Troubleshooting
IT Support
Contact with a client
Customer Support
Job description
Online interview
Friendly offer
Role: Service Desk Analyst
Location: Gdansk
Work mode: hybrid
Company overview
Wipro Ltd. is a leading global information technology and consulting company, with over 220,000 dedicated employees serving clients across six continents. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. Together, we discover ideas and connect the dots to build a better and bold new future.
Candidate profile - skills and experience required
- University degree or High school degree with education in the field of computer science
- Prior experience in tech support, desktop support, or a similar role will be treated as an advantage
- Fluent in English
- Proficient in Hungarian
- Good interpersonal and communication skills
- Ability to work within a team and independently
- Computer literacy
- Willingness and open-minded attitude to learn new things
What will you be doing with us - job description
- Providing technical support to employees of an international company
- Performing remote troubleshooting with the designated software
- Supporting end users by providing status and information about the reported problem
- Identifying and suggesting improvements in current processes
Our offer
- Relocation package
- Excellent career development opportunities, working in challenging projects and using some of the best technologies
- An international and multicultural working environment, in a prestigious and growing company
- Being part of a young, dynamic, and motivated team
- Continuous and self-paced learning opportunities to enhance your professional and soft skills
- Competitive compensation package, including performance and holiday bonuses
- Strong flexible benefits package that you can tailor to your own needs
- Premium insurance for medical services
- Flexible work time
- Friendly and chill atmosphere and company culture