Service Desk Analyst with Hungarian

WIPRO

Gdańsk

Type of work

Undetermined

Experience

Junior

Employment Type

Permanent

Operating mode

Office

Tech stack

Troubleshooting

advanced

IT Support

advanced

Contact with a client

advanced

Customer Support

advanced

Job description

Online interview

Friendly offer

Role: Service Desk Analyst

Location: Gdansk

Work mode: hybrid

Company overview

Wipro Ltd. is a leading global information technology and consulting company, with over 220,000 dedicated employees serving clients across six continents. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. Together, we discover ideas and connect the dots to build a better and bold new future.

Candidate profile - skills and experience required

University degree or High school degree with education in the field of computer science
Prior experience in tech support, desktop support, or a similar role will be treated as an advantage
Fluent in English
Proficient in Hungarian
Good interpersonal and communication skills
Ability to work within a team and independently
Computer literacy
Willingness and open-minded attitude to learn new things

What will you be doing with us - job description

Providing technical support to employees of an international company
Performing remote troubleshooting with the designated software
Supporting end users by providing status and information about the reported problem
Identifying and suggesting improvements in current processes

Our offer

Relocation package
Excellent career development opportunities, working in challenging projects and using some of the best technologies
An international and multicultural working environment, in a prestigious and growing company
Being part of a young, dynamic, and motivated team
Continuous and self-paced learning opportunities to enhance your professional and soft skills
Competitive compensation package, including performance and holiday bonuses
Strong flexible benefits package that you can tailor to your own needs
Premium insurance for medical services
Flexible work time
Friendly and chill atmosphere and company culture