Patch Management Specialist

About Us: 

With 900+ employees in Poland supporting over 45 clients, we leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. It is the freedom provided to every individual at Wipro to learn, grow and create a career path that makes us an organization of opportunities beyond boundaries. Beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of this experience! 

Location: Gdansk/Warsaw/Remote, Poland 

Duration: Permanent/ Fulltime 

Responsibilities include: 

• Software distribution and Patch Management using SCCM. 
• Handling end to end patch management process. 
• Operating system deployment (OSD). 
• Resolving complex technical issues related to Software distribution and Patch management. 
• Creating custom scripts for gathering the inventory from clients. 
• Testing and releasing of applications and Patches using SCCM. 
• Patch remediation automation. 
• Creating PowerShell scripts. 
• SCCM client remediation. 
• SLA adherence for patch management. 
• Deploying out of band patches and achieving compliance within the agreed Service levels. 
• Generating custom reports using SQL queries. 

Skill and Experience: 

• 3-5 years of experience in Desktop engineering. 
• Background and experience in large distributed desktop estate. 
• Hands on experience in SCCM 2012. 
• Ability to set various access controls on the SCCM console, Managing the SCCM database and performance tuning. 
• Knowledge of Active Directory and group policies. 
• Compliance reporting on patching. 
• Excellent communication and presentation skills. 
• Ability to interface with the customer and provide solutions. 
• Capacity to resolve the tasks escalated by L1 and L2 teams. 
• Experience in incident change and release management processes. 
• Excellent troubleshooting skills. 
• Experience on Incident, Request, Change and problem management. 
• Knowledge of ITIL processes. 

Nice to have: 

• Team lead experience. 
• Certification in SCCM 2012. 
• SCCM Infrastructure knowledge 
• Knowledge of MDT, Auto Pilot, Active directory and related components. 

Language & Mandate requirements: 

• German (mother tongue or min. B2 Level) 
• English (mother tongue or min. B1 Level) 
• SCCM Certification 70-703 
• MD-102: Endpoint Administrator 
• ITIL Foundation/Practitioner  
• Operating System: Windows Server 2016, 2019, Windows Server 2012 (if still in use) 
• Patch Management: Microsoft Endpoint Configuration Manager, HCL BigFix 
• Scripting: PowerShell, VBScript  
• Secure remote access: CyberArk 

What we offer: 

• Strong flexible benefits package that you can tailor to your own needs and choose Multisport card, shop vouchers and many others – MyBenefit cafeteria 
• Premium insurance for medical services for employee and family members- Luxmed 
• Life & Disability Insurance for employees and family members- Generali 
• Profitable Voluntary Pension Fund 
• Social Funds benefits: holiday bonuses, allowance for kindergartens, etc. 
• Integration and cultural events for employees 
• Reward and recognition program for high performers 
• Employee Referral bonuses 
• Relocation assistance - Accommodation, travel and other expenses covered 
• Friendly and chill atmosphere and company culture 

*We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.