IT Infrastructure Analyst
Support
IT Infrastructure Analyst
Wrocław
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office
Tech stack
WAN
VPN
LAN
Windows Operating Systems
VoiP
Cisco
VMware
Azure
Job description
For our client a company that operates in the dairy industry, manufacturing dairy machinery and equipment, we are looking for an IT Infrastructure Analyst. This role will be a member of the Global IT Team and be based in our client Polish manufacturing facility. Main job duties would be the support of all IT areas for this new facility as well as assisting the Global IT Team as necessary.
Responsibilities:
- Works closely with and under the Senior Infrastructure and the IT Infrastructure Manager to support, manage and maintain the site’s IT infrastructure
- Support the Polish site ensuring users' support and equipment maintenance
- Ensure support tasks follow IT management processes are followed accurately, and where appropriate recommendations are suggested to enable continuous improvement
- Support the release of major and minor enhancements and maintenance releases.
- Ensure that all are delivered effectively, optimizing the cadence and use of the environmental landscape
Experience:
- 2-3 years minimum experience of enterprise infrastructure
- Some experience of working with relevant application technologies such as Microsoft Active Directory, Windows Server O/S (2016 onwards), VMWare, Azure AD, and Office365 would be an advantage
- Able to work effectively as part of a geographically diverse and inclusive team
- The role includes interaction with non-technical users, so requires an ability to relay complex topics in plain English, and with the rigor required in a professional services environment
- Effective at scheduling and prioritizing work, as well as in estimating effort and risk, so that a commitment, once made, is kept
Essential Knowledge:
- A high comfort level with the English language will be required
- Vendor qualifications related to the technologies or suppliers within scope, such as Cisco or Microsoft, would be an advantage
- Experience with Windows Operating Systems and Office365
- LAN, WAN, VPN, and firewall technologies
- Cisco networking hardware and software
- Server infrastructure
- Wireless network technologies and RADIUS authentication
- Knowledge of VoIP standards, protocols and practices and video conferencing over IP
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