Splunk
Splunk helps make organizations more resilient by enabling our customers to maintain secure & reliable digital systems in the face of disruptions. Detecting and preventing major problems, fixing incidents faster and accelerating transformation.
We are looking for a customer obsessed Developer Support Consultant to join our EMEA Support team. In this role you will be part of a team that takes pride in delivering an outstanding Application Development support experience. Your primary role involves collaborating with a team of Engineers and Consultants responsible for assisting Application Developers in resolving technical issues within the Splunk Apps space. Duties include prioritizing case work, managing case issues, creating great Support experiences, and ensuring an exceptional Customer Service Experience. You will be customer focused, independent, positive, self-motivated, proactive, outcome-driven, and able to monitor and deliver on your team's performance metrics. You are both curious and collaborative by nature and enjoy mentoring and developing team members.
In Splunk Support we LOVE to disrupt, we innovate to deliver exceptional customer and employee experience. Diversity matters, we harness our unique strengths to deliver the best outcomes. We work closely with several different parts of the organization to learn and educate each other, then we build the right solution for all parties; transparency is at our core. We have fun doing extraordinary work with great people. Come become one of us.
Find out more information below!
Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.
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