Data Manager (Tax project)

Data Operations Manager (Compliance Delivery)

This role sits at the centre of a high-volume, high-stakes data operation, ensuring data quality, readiness, and governance across compliance delivery. You will lead analysts, oversee data processes, and make real-time decisions that directly impact delivery timelines, quality, and client trust.

Key Responsibilities

• Own data quality, consistency, and governance across clients and territories

• Lead and develop a team of Data Analysts (work allocation, coaching, quality review)

• Ensure data readiness at all delivery checkpoints before processing

• Define and enforce standardised data processes (intake, validation, transformation, reconciliation)

• Manage data exceptions, perform root-cause analysis, and escalate risks early

• Maintain data controls, audit trails, and data lineage for full transparency

• Oversee AI/automation outputs, applying judgment where needed

• Coordinate onboarding of new clients and reporting cycle transitions

• Partner with cross-functional teams to proactively manage risks and dependencies

• Drive continuous improvement, automation, and operational insights

Key Skills & Experience

• Strong data operations and data quality management experience

• Proven leadership of technical/data teams

• Experience with process standardisation and governance frameworks

• Strong problem-solving and stakeholder management skills

• Familiarity with compliance or regulated data environments

• Understanding of AI/automation in data workflows

What Success Looks Like

• High data readiness and first-time-right rates

• Fast resolution of data issues with minimal downstream impact

• Strong team performance and stakeholder confidence

• Continuous improvement and reduction of manual processes