IT Analyst with Italian language
Analytics
IT Analyst with Italian language
Analytics
Biskupa Herberta Bednorza 2a-6, Katowice
Reply
Undetermined
Permanent
Senior
Office
1 674 - 2 511 USD
Gross per month - PermanentTech stack
Italian
Problem Solving
Ticket Management
Job description
Responsibilities
- Provide 2nd line support for Automotive & Quality applications installed in our customers’ plants, including workaround, resolution, analysis and escalation for more complex tickets
- Provide 1st line support, supporting advanced logistics processes through utilization of ticketing tools like JIRA and Team Foundation Server
- Managing the end to end communication with the client
Benefits
- MEAL TICKET
- COMPANY EVENTS
- COFFEE & CAPPUCCINO
- KNOW-HOW SHARING
- We offer you an attractive salary, a competitive overall package and indefinite employment contract
- Work in an innovative and international team
- Private healthcare plan and Multisport program
- Opportunity for self-development of technical and analytical skills
Qualifications
- Very good knowledge of Italian language
- Good knowledge of English language
- Availability to work in shifts and on-call
- Availability to work in our offices in Katowice
- Minimum experience in ticket management is required
- Knowledge of PL/SQL will be a valuable plus
Soft Skills
- Team player
- Attitude to problem solving
- Determined and ambitious to upskill as IT professional
About Hermes Reply
Hermes Reply offers management consulting, IT advisory and implementation services for the introduction of industry 4.0 technologies. We have a twenty-years experience in the Automotive and Manufacturing sector and an international presence with office located in Italy, Poland and China. We are part of Reply Network that gives access to a technology playground with expertise in a broad array of innovation domains. OUR MISSION & VISION Let’s manufacture IT together! People is our most important asset and we strongly believe in the enhancement of human capital as a lever for a successful digital transformation. Technology is an enabler, but it isn’t the solution. Our VISION is to create an integrated and interconnected digital ecosystems.
Published: 11.03.2022
Office location
Check similar offers