All offersNowy Dwór MazowieckiSupportERP Application Support
ERP Application Support
Support
PAYBACK

ERP Application Support

PAYBACK
Nowy Dwór Mazowiecki
Type of work
Full-time
Experience
Senior
Employment Type
Permanent
Operating mode
Hybrid

Tech stack

    Microsoft Dynamics NAV
    advanced
    Dynamics NAV
    regular
    SQL-Server
    regular
    NAV Debugger
    regular
    JIRA
    regular
    SQL
    regular
    NAV Workflow
    regular
    C/AL
    nice to have
    T-SQL
    nice to have
    C-Side
    nice to have

Job description

Online interview

While the industry just talks about mobile payment, we make it work: Alongside with our partners, we develop and operate PAYBACK PAY, the most successful mobile payment system in Europe. Walk the talk with PAYBACK and become a part of our success!



As Microsoft Dynamics NAV Support (NAV 2017), you are responsible for the 1st and 2nd level support of our Microsoft Dynamics NAV system (NAV 2017).



Your responsibilities:



  • Track incoming tickets from our ticket system
  • Solve issues independently
  • Assign tickets to colleagues if necessary
  • Monitor tickets for duration and processing quality
  • Communicate proactively and professionally with ticket requester (internal colleagues)
  • In direct communication with the NAV developers and NAV product owner
  • Create support statistics and share them with stakeholders



Your Profile:



  • Several years of professional experience in the operation and support of Microsoft Dynamics NAV
  • Good knowledge in Dynamics NAV application
  • Good knowledge of SQL databases
  • Good knowledge of Microsoft Dynamics NAV, NAV Workflow, NAV Debugger, SQL-Server, Ticket System (Jira)
  • Nice to have: T-SQL, C-Side, C/AL, Windows Server


How about?


👉Employment contract?

Of course. With us you do not have to worry about stable employment.


👉Friendly atmosphere at work?

Yes! In PAYBACK, people are the most important asset‎.


👉‎Flexible working hours?

Sounds great! We start working between 8 to 10.


👉Benefits?

We have them! Among other: corporate incentive program, sport card, private medical care.


👉Working in a hybrid model?

Of course! You work with us 2 days a week from the office, 3 days a week from home.


👉Trainings?

Of course. We provide training to develop hard and soft skills.


👉Dress code?

We definitely say no. There are no rigid dress code rules in our company, sneakers are more than welcome.


👉‎Something is missing?

Open communication is our priority, so dare to ask!‎