Junior IT/System Admin Specialist

At Open Loyalty, we help companies acquire, engage, and retain their customers with our robust toolkit of loyalty and gamification mechanics.

Companies use Open Loyalty to launch innovative loyalty programs at scale and introduce features such as points, tiers, rewards, referrals, coupons, challenges, and more, faster than developing them from scratch.

The solution is used by 50+ companies from retail, insurance, and CPG sectors, coming from 27+ markets and including brands such as Limango, Heineken, JTI, ALDO, or the U.S. Soccer Federation. We are 40+ loyalty and technology professionals who are here to disrupt the future of the loyalty industry.

We’re part of the OEX Group (GPW:OEX), which includes 17 companies, 1500+ employees, and generates $185M in revenue.

Please note this role is hybrid, Wrocław-based.

Joining our Team as a Junior IT/System Admin Specialist means:

• Together with our Senior Specialist, supporting our Employees in everyday troubleshooting;
• Configuring hardware and software (Windows, MacOS, Ubuntu, iOS, Android)
• Managing users and user accounts in our tools;
• Overseeing our antivirus software;
• System admin and configuration;
• Automating processes (Bash, Powershell, n8n);
• Creating documentation and instructions. 

You will be a perfect match if you:

• Have at least 3-12 months of experience in similar capacity;
• Have at least basic understanding of LAN/WAN network;
• Have great communication skills in Polish and English and you like to work with people;
• Are independent and have problem-solving skills;
• Have knowledge and experience of solving issues in Windows, Ubuntu, MacOS;
• Are familiar with managing Slack, Jira, and Confluence from the Administrator’s side;
• Are knowledgeable about how hardware is built. 

It’s great if you also have:

• Experience with UEM software (Unified Endpoint Management), especially JumpCloud;
• Experience with managing antivirus software;
• Basic coding knowledge (simple scripts in Bash, PowerShell)

Things we can offer you…

• We are a successful product company selling our product to 50+ clients and counting;
• We will give you space to implement ideas and strategies that you haven’t had a chance to implement somewhere else;
• Your choice of hardware (Dell or MacBook) as well as all the extras you would need;
• Learning Budget at your disposal;
• Awesome benefits like premium-level private healthcare, Multisport, English classes, and more!