Senior Business Analyst

At Netguru, we're all about helping innovators and entrepreneurs shape the world through beautiful software. That is our mission.

With employees from 15+ different countries, we've worked with over 800 clients from more than 50 countries. To name some of them: OLX Motors Europe, UBS, Careem.

But we're not just another tech company. As a Certified B Corporation®, we're dedicated to creating an inclusive environment for all, and we take our commitment to sustainability seriously.

So, are you ready to make an impact? Join Netguru, and let's build beautiful software together.

Salary ranges:

• PLN 14,000 - 20,000 Gross (Contract of employment)
• PLN 16,800 - 24,000 Before Tax (Long-term contract (B2B))

What’s in it for you?

As a Senior Business Analyst, you’ll take the lead in shaping and optimizing our retail portfolio with a strong focus on e-commerce. You’ll collaborate closely with Project and Product Managers as well as Engineering Leads to design and deliver cutting-edge solutions. Reporting directly to a Consulting Director, you’ll drive the analysis, planning, and execution of initiatives that elevate customer engagement and business performance.

In this role, you’ll focus on:

• Leading the definition and analysis of requirements for end-to-end e-commerce projects tailored to large retail brands, including omnichannel strategies, personalized shopping experiences, and advanced product management capabilities.

• Driving the integration of core retail technologies within a composable commerce framework, including commerce engines, PIM, CMS, and data orchestration layers. All solutions will align with MACH principles (Microservices, API-first, Cloud-native, and Headless) to ensure modularity, scalability, and a seamless user experience.

• Collaborating with stakeholders to identify business challenges and implement solutions that leverage data analytics and AI to enhance decision-making, customer experience, and operational efficiency.

Requirements

Requirements:

• Must-have:
• Minimum 5 years of experience in Business Analysis for medium and large IT projects.
• Excellent command of written and spoken English (CEFR C1+), Polish native required.
• Proficiency in BPMN and UML notations.
• Hands-on experience with modeling complex processes and defining business solutions.
• Deep understanding of project and product life cycles.
• Knowledge of BA best practices and techniques (e.g., SWOT analysis, Data Flow and Modeling, Business Model Canvas).
• Exceptional analytical and problem-solving skills.
• Excellent communication and people skills.
• Nice-to-have:
• Familiarity with system architectures, including microservices, API integrations, and cloud technologies.
• Experience in e-commerce platforms, composable commerce solutions, and Product Information Management systems.
• Knowledge of modern headless architecture and composable commerce principles.
• Practical experience with Agile/Scrum methodologies.

Your Responsibilities:

• Tailor the analysis approach to project-specific needs.
• Work with clients to define business requirements and translate them into solution (functional and non-functional) requirements.
• Model and analyze complex business processes and solutions.
• Act as a Proxy Product Owner, ensuring the project team (8–10 people) understands their objectives.
• Collaborate in pre-project phases to define the business case.
• Drive product development from ideation through design (including UX/UI) to implementation.
• Create product roadmaps and prioritize features based on client feedback and market needs.
• Conduct market and competitor analysis to optimize product performance and adjust strategies as necessary.
• Support presales activities by preparing proposals and presenting solutions to potential clients.

Special Focus on Commerce and Composable Commerce:

• Expertise in e-commerce ecosystems, including modern composable commerce architectures.
• Ability to define and implement solutions leveraging modular, scalable, and omnichannel commerce principles.
• Experience integrating PIM systems, CMS platforms, and marketplace solutions.
• Knowledge of composable architecture principles: API-driven development, microservices, and cloud-based solutions.
• Understanding of how to personalize customer experiences, integrate Master Data Management (MDM), and optimize digital transformation in commerce projects.

Benefits

• Access to the WorkSmile platform, offering benefits adapted to your preferences.
• Support for your growth – a head/manager’s budget available to every employee.
• Discounts on Apple products.
• One-time PLN 1000 home-office bonus for B2B contractors, and PLN 175 monthly lump sum (ryczałt) for remote employees.
• Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.

Don't hesitate and apply right away!

At Netguru, we're committed to creating an inclusive environment for everyone. If you require any disability-related adaptations during the recruitment process, please let us know. We're here to help!