Senior Cyber Security Support Engineer

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.

We are looking for Senior Cyber Security Support Engineer to join our team in Krakow, Poland.

Location – Krakow, Poland (100% Work from office)

Job Type – Employment contract/B2B Contract

Responsibilities:

• Understanding of IT infrastructure solutions, with a focus on Defender for Endpoint and Defender antivirus protection.
• Understanding Defender antivirus software and EDR.
• Monitor antivirus and EDR alerts and how to mitigate threats.
• Support customers of the IT team to identify and address infrastructure vulnerabilities.
• Understanding of security policies and procedures related to antivirus and EDR protection.
• Troubleshoot and resolve infrastructure-related issues, including antivirus and EDR related problems.
• Understanding of latest cybersecurity trends and best practices.
• Collaborate with other team members and share knowledge to expand the teams’ capabilities.

Requirements:

• Minimum Associate degree with preferable emphasis in Computer Science, Computer Information Systems, Computer Engineering
• At least 4 years of experience in IT infrastructure troubleshoot, research, and support in large production environments
• Experience with Microsoft Defender antivirus and Defender for Endpoint solutions.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication skills.

Working Conditions: 24/7 support model onsite role with rotational shifts, Therefore, candidates should be flexible to cover during holidays and weekends.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.