Engagement Manager

Tasks:

Project Management:

• Create and manage comprehensive project plans, detailing timelines, milestones, and deliverables.
• Coordinate project activities from start to finish, ensuring efficient execution.
• Monitor budgets and allocate resources judiciously.
• Ensure projects meet deadlines for timely completion.

Client Relations:

• Serve as the primary liaison for clients throughout the project's duration.
• Provide regular updates on project progress and address client feedback promptly.
• Manage client expectations to ensure high satisfaction levels.
• Build and sustain relationships with customers through close cooperation during project acquisition.

Account Management and Business Development:

• Handle financial aspects of projects, including invoicing and financial forecasting.
• Conduct health checks on ongoing projects.
• Manage escalations and resolve conflicts, keeping the team motivated towards success.
• Seek new opportunities within existing projects.
• Support the preparation of offers, presales processes, and customer presentations.
• Ideally, lead or engage in technical discussions with customers and project teams—advising on architecture, scalable solutions, best practices, business value, tools, and techniques.

Requirements:

• A bachelor's degree in IT or finance. Degrees in related fields (e.g., business) may also be considered.
• At least 6 years in the IT industry, including a minimum of 4 years in project management and client-facing roles.
• Fluency in English, with excellent communication skills for interaction with clients, team members, and stakeholders.
• Knowledge of project management tools (e.g., Microsoft Azure ADO, Jira, Teams, MS Project) and Office 365.
• Strong leadership capabilities to guide teams, work independently, and handle multiple client engagements simultaneously.
• Experience in project monitoring, controlling, and reporting.
• Competent presentation skills.
• High ambition, motivation, and a proactive approach.
• Agile or Project Management certification is an added advantage.

We offer:

• Stable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.
• “Office as an option” model. You can choose to work remotely or in the office. 
• Flexibility regarding working hours and your preferred form of contract.
• Comprehensive online onboarding program with a “Buddy” from day 1.  
• Cooperation with top-tier engineers and experts. 
• Unlimited access to the Udemy learning platform from day 1.
• Certificate training programs. Lingarians earn 500+ technology certificates yearly. 
• Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
• Grow as we grow as a company. 76% of our managers are internal promotions.
• A diverse, inclusive, and values-driven community.  
• Autonomy to choose the way you work. We trust your ideas. 
• Create our community together. Refer your friends to receive bonuses.
• Activities to support your well-being and health.
• Plenty of opportunities to donate to charities and support the environment.