Junior Helpdesk Specialist
Limango Polska
At limango, we've been in e-commerce for 17 years. We're part of the OTTO Group, one of Europe's top e-commerce companies, along with platforms in Poland, the Netherlands, and Germany. We're the shopping platform with the biggest selection of products for the whole family! We work and play together. We value work-life balance and create a culture of respect, trust, and equality. If you're looking for a company that shares these values, we'd love to have you on board.
Tech stack
MS Windows 10
MS Windows 11
JAMF
MacOS
Linux
Confluence
JIRA
Active Directory
Job description
Junior Helpdesk Specialist @ Limango
Location: Wrocław (Hybrid)
Salary: 5,500-7700 (depending of the contract)
Daily support of Limango employees, on-site in Wroclaw office and remotely in Munich office.
Professional requirements for the candidate:
- You must have good written and verbal English skills.
- You must have good knowledge of MS Windows 10/11 and MS Office tools.
- You must have basic networking knowledge.
- Linux / MacOS knowledge is a plus.
- Active Directory experience is a plus.
- Familiarity with Jira / Confluence is a plus.
- Familiarity with JAMF is a plus.
Personal requirements for the candidate
This role requires diligence, accuracy, and patience. Precision is crucial for intricate diligence procedures. Problem-solving and creativity are vital in this dynamic environment. The ideal candidate blends precision, patience, and creativity effectively.
Daily tasks of the position:
- Ensuring the day-to-day operation of the company's IT systems.
- Technical support for employees in international environment, including response to ad hoc request.
- Installing and configuring operating systems and managing access rights.
- Troubleshooting hardware and software issues.
- Maintenance of computers, and peripherals, preparation of workstations.
- Handling the procurement process.
- Cooperation with external services, supervision of delivery and acceptance of equipment.
What you can count for?
- Exciting challenges and a huge influence on our project and business – you’ll be responsible for bringing our new projects live.
- Flat hierarchies, and direct communication in a very comradely atmosphere.
- A steep learning curve in a dynamic company with international orientation.
- B2B or contract of mandate.
- Stability in those pandemic times – growing, profitable business and proper safety rules.
- Possibility to develop your skills, thanks to trainings and cooperation with international experts.
Benefits
Private health care
We provide access to the best specialists for you and your loved ones.
Language classes
English and German lessons in small groups, tailored to your skills.
Office in the center of Wrocław
Nearby cinema, fitness club and large selection of lunch places.
Company events in the best company
After hours we often organize interesting outings or meetings in our office.