All offersWarszawaTestingLead ServiceNow Tester
Lead ServiceNow Tester
KMD Poland

Lead ServiceNow Tester

KMD Poland
Type of work
Employment Type
Operating mode
KMD Poland

KMD Poland

Our mission is to provide and influence the evolution of technological solutions that simplify the everyday life of citizens in Denmark. We combine Polish dynamics, efficiency and innovation with Danish hygge, trust and knowledge sharing approach.

Company profile

Tech stack

    Automated Testing
    Test planning
    Test Cases

Job description

Online interview

Employment contract in Warsaw (Inflancka 4a), Hybrid Work



#ServiceNow #ITSM


Are you ready to join our global team as Lead ServiceNow Tester in our team? We shall tell you why you should...


You will be a part of a young existing team in Warsaw and Denmark (~25 team members in total). The team is responsible for customizing and improving ServiceNow which is a strategic platform in the KMD and NEC group. You will work with challenging cases which will expand your knowledge and give You a lot of satisfaction when You will solve them 😊. We are working using agile methodology and you will have an opportunity to help improve that process in our team.  



How do we work?


#Agile #Teamwork #Collaboration

🌍 Warszawa, Inflancka 4a



After your morning coffee you will be:  


  • Developing test strategies, preparing and updating test plans for ServiceNow applications and integrations
  • Creating test scenarios, and test cases from Software Requirements.
  • Defining the scope for regression and automated tests
  • Taking an active part in UAT / conducting UAT if needed
  • Introducing new test methodologies/standards
  • Coordination of testing team, workload distribution
  • Reporting of test progress and identification of potential risk and quality issues
  • Performing tests (functional, exploratory, integration, E2E, regression) based on requirements, processes, and knowledge of the system
  • Effort estimation for projects
  • Taking part in business requirements analysis
  • Collaborate with various stakeholders, including customers, developers, business analysts, business architects, and project managers on a daily basis
  • Create/update/maintain test documentation



We are a GOOD match if you: 


  • 5-6 years of experience in the testing area, at least 2 years as test lead/test coordinator
  • Strong knowledge of QA methodologies, test design techniques, QA tools, and processes
  • Experience in writing clear, concise, and comprehensive test plans and test cases
  • Experience in the creation and implementation of test strategies
  • Experience in testing business processes
  • Experience in Frontend and Backend testing of Web Applications.
  • Familiar with integration/REST API testing using tools like Postman, SOAP UI
  • Excellent leadership, communication, and QA management skills
  • Are fluent in both English and Polish


We will be a PERFECT match if you, additionally:


  • Have an understanding of ServiceNow's architecture, modules (like ITSM, and CSM), and customization capabilities
  • Are familiar with ServiceNow's Automated Test Framework (ATF)
  • Are familiar with integration/REST API
  • Have skills in scripting and programming languages such as JavaScript and Python
  • Experience with ITIL and ITSM Systems





Why is it #GoodToBeInKMD?



KMD Life

  • Flexible working & putting digital first! 
  • Empowerment for a manager and a team to decide on their ways of working (hybrid/ remote/ office) 
  • Decide how you want to work 


Professional Development

  • Grow in your role  
  • Enjoy on-site meetups such as KMD Summit, SAP Inside Track
  • Tons of development and learning possibilities (onsite training & courses) Microsoft certification paths for free, language courses, meetups, conferences, and others). 
  • Take part in the Internal Mobility Program   


Meaningful and impactful work 

  • Make an impact that lasts - create and implement technological solutions that
  • improve the lives of millions of people in public and private sectors  
  • A safe environment where your ideas and your voice matter and make a change 


Talented and Trusted People 

  • Cooperate with open-minded colleagues  
  • A lot of friendly and skilled people around you willing to support you and share knowledge 
  • Work with experienced managers in an atmosphere full of trust   


Scandinavian Culture and Workplace 

  • Earn Competitive hourly rates/salary  
  • Customize your benefits with MyBenefit Cafeteria (LuxMed Premium, Multisport, Insurance) - recharged monthly 
  • Join our sports & passion communities 
  • Work in a human-oriented company   




What does the recruitment process look like?


  • Phone conversation with Recruitment Partner
  • Technical interview with the Hiring Team
  • Cognitive Test
  • Offer 


Click the APPLY button and see on your own why it is #GoodToBeInKMD 😊



Do you want to know even more?

You can check out our new Podcast or follow us on LinkedInInstagram, or Facebook




KMD (an NEC company) is committed to providing equal opportunities. Hence, we invite all qualified interested applicants to apply for career opportunities. At KMD all aspects of employment and cooperation including the decision to hire/cooperate with will be based on merit, competence, performance, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected under local anti-discrimination legislation.


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