System Administrator
Admin
System Administrator
Warszawa
Type of work
Undetermined
Experience
Junior
Employment Type
Permanent, B2B
Operating mode
Office
Keyloop
We’re developing new products, forming new partnerships and building an open platform to create a connected future for the automotive retail industry. We want to create technology that makes everything about buying and owning a car better.
Tech stack
MS Excel
Job description
Online interview
Purpose of Role:
As a learning management system (LMS) administrator, you will be responsible for technical leadership, process design, standards, daily operations and tracking of all end user training events. You will need to setup intelligent process and flows in order that users can find knowledge easily via recommendations, push notifications and programmes of learning.
As a LMS Administrator, you'll need to understand our knowledge products, end user domains and respond to customer requirements as part of a project and or ongoing knowledge.
Key Responsibilities:
Key Responsibilities:
- Work on daily operational tasks to manage the user, course and assignment of knowledge
- Support end users and internal teams with product knowledge questions related to the LMS
- Proactively push knowledge content based on product, role and previous knowledge
- Identify and communicate opportunities for process and quality improvements
- Define and maintain standards
- Reporting and analysing data on usage, performance and defects in order to suggest and implement enhancements to configuration and process improvements
- Acquire and maintain knowledge of current and relevant technologies to the LMS software and associated systems
- Manage issue escalations into Vendor, ensuring Keyloop International teams are kept updated.
- Provides troubleshooting assistance for customers on system and process.
Essentials Skills and Qualifications:
- Good business level English
- Interpersonal and communication skills to effectively communicate
- An enquiring mind with attention to detail
- Accuracy and a methodical approach to work
- The ability to work to tight schedules
- The ability to work independently
- Excellent planning and organisational skills
- Analytical and questioning skills to get information
- The ability to work successfully across multidisciplinary teams
- A good understanding of computers and other communication tools
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