Senior Data Analyst

The Senior Data Analyst leverages advanced analytical skills and industry expertise to drive the creation of comprehensive analytic content that supports strategic business initiatives. This role is pivotal in providing deep insights into the efficacy of programs and processes, ensuring alignment with organizational goals and KPIs, and tracking progression towards those goals. By utilizing sophisticated data analysis and interpretation techniques, the Senior Data Analyst identifies areas of success and concern, delivering actionable recommendations to enhance customer outcomes. The Senior Data Analyst will function as an integral extension of the customer's team, delivering measurable business value and a strong commitment to their success.

JOB RESPONSIBILITIES:

• Establish and maintain productive partnerships with key stakeholders and customers, positioning yourself as a trusted advisor
• Function as Data Product Owner developing and implementing advanced analytical frameworks and content to support complex business initiatives
• Identify new data products and recommend ideas to the business that drive value and improve report usage and ftion
• Lead and deliver projects independently and proactively communicate and collaborate across teams
• Ensure alignment with strategic goals and KPIs through detailed tracking and reporting
• Define standard process, best practices and formats for data and visualization
• Leverage company-standard tools (including Jira) to provide visibility to progression of projects
• Provide expert-level insights into program efficacy and process improvements
• Mentor and guide junior data analysts, fostering a culture of continuous learning and development
• Present findings and strategic recommendations to senior leadership and stakeholders, translating complex data into clear, actionable insights
• Apply economic thinking across all projects

EDUCATION & EXPERIENCE:

• Bachelor’s Degree or equivalent business experience
• 5 or more years of dashboard design or development experience
• Strong communication and presentation skills, with the ability to translate complex data into actionable business strategies
• Proven track record of driving business outcomes through data-driven insights
• Exceptional problem-solving skills and attention to detail
• Demonstrated ability to lead projects and mentor junior team members
• Experience initiating and driving projects to completion with minimal guidance

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SKILL ReQUIREMENTS/PREFERENCES: 

• Expert-level data visualization skills including dashboard development experience using Business Intelligence reporting tools
• Advanced Microsoft skills including SQL, Excel, and PowerPoint
• Comprehensive understanding of end-to-end data flows from source system to reporting including the desired business outcomes
• Exceptional organizational skills, attention to detail and commitment to delivering the highest quality products
• Outstanding communication and interpersonal skills in a multicultural environment with the ability to effectively interface and present to Executives and senior leadership
• Advanced analytical skills and in-depth business knowledge, with a demonstrated ability to translate complex data into business insights
• Exceptional requirements gathering, documentation and wireframing skills with experience leading requirements workshops and collaborating with cross-functional teams
• Strategic thinking and the ability to make connections across business functions, delivering comprehensive data products rather than isolated point solutions
• Proven ability to build and maintain relationships virtually across multiple functional areas and levels of leadership
• Creative problem solver and proactive leader, who takes ownership of their projects and drives them to successful completion
• Ability to apply economic thinking in all projects
• Strong project management skills with the ability to prioritize, estimate effort and proactively identify and pursue high-value projects and activities
• Experience mentoring and guiding junior analysts, fostering a culture of continuous learning and improvement within the team

preferred skills & KNOWLEDGE: 

• Experience in working at a Software/SaaS company with working knowledge of marketing, sales, professional services, and customer success business processes
• Experience as a sales or marketing professional leveraging data and metrics to execute their job function
• Ability to work effectively in a fast-paced environment, managing multiple priorities and tight deadlines while maintaining attention to detail and delivering high-quality outputs

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 

For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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