Observability Engineer

Are you passionate about data-driven insights and leveraging them to optimise both the reliability of complex systems and delivery pipelines? Do you thrive in a collaborative environment working alongside developers and operations to achieve shared goals?

Is so, this Observability Engineer role in our global team might be the perfect fit for you!

So, who are we?

Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

Your role in the Team

We’re looking for an experienced Observability Engineer to join our team and help us build a best-in-class Observability Platform using the latest technologies. You will be responsible for designing, implementing and maintaining our Observability Platform, as well as collaborating with other teams to ensure that our systems are reliable, performant and observable.

What you’ll do

We operate in a dynamic and ever-evolving landscape of applications and infrastructure. Our team takes a DevOps approach, fostering close collaboration between development and operations to ensure smooth delivery and optimal performance. As an Observability Engineer, you'll play a vital role in this by:

• Relevant experience in designing, implementing and maintaining our Observability platform using tools such as OpenTelemetry, Grafana, Prometheus and Splunk.
• Developing instrumentation strategies to capture relevant telemetry data for comprehensive visibility.
• Utilising data visualisation tools to analyse trends, identify anomalies and diagnose issues proactively.
• Create and optimise alerting systems to provide timely notifications for potential problems.
• Work in a DevOps environment, using continuous delivery best practices.
• Collaborating with developers and operations teams to translate insights into actionable improvements.
• Stay up-to-date on the latest observability trends and technologies.
• Mentor and collaborate with other engineers to promote a culture of learning and innovation.

What you’ll need for this role

• Strong understanding of monitoring and logging concepts and tools (OpenTelemetry, Grafana, Splunk, Prometheus, SLOs).
• Experience with Continuous Delivery and best practices (Gitlab).
• Knowledge of distributed tracing concepts is a plus.
• Excellent communication and collaboration skills to work effectively with diverse teams.
• Critical thinking ability and proactive approach to identifying and resolving issues.
• Curiosity and willingness to learn.
• Passion for learning and staying ahead of the curve in the technology landscape.

Bonus points:

• Experience with cloud platforms (eg, AWS, GCP)
• Experience with containers (Nomad, Docker)

How we work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm
• Think Big: Focus on the problems that most impact commercial outcomes
• Champion the client: Understand and prioritise client's needs
• Deliver at pace: Push for fast, sustainable growth; 
• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work. 

• Home office equipment reimbursement  
• Performance relate bonus
• Private medical cover for you and your family/partner (Medicover)
• Multikafeteria system (you can choose a multisport card, vouchers, etc.) 
• Life insurance (Generali) 
• LinkedIn Learning platform free access
• Share Plans for Employees
• Employee-led LGBTQ+, Women’s, Black, and Parents & Carers networks with an annual budget for organizing events & projects that foster an open, diverse, and inclusive culture  
• Career-focused technical and leadership training in-class and online, incl. unlimited access to LinkedIn Learning platform
• Well-being events as well as Employee Assistance Programme
• Summer picnic, New Year party and other social events  
• 3 additional days off a year - 1 to celebrate your Birthday and 2 for voluntary work
• App-based parking spots booking system
• Stretching sessions
• Wellbeing weeks

Learn more about the Perks here!

Join us for this exciting journey. Apply now!