Technology Specialist - Business Analyst - Eazle

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

Your responsibilities would include:

• Collaborating with the Product Owner, Product Team and Stakeholders: gathering, analyzing, prioritization, and documenting requirements.
• Translating business needs into units of work: Defining and owning the value definition of Stories and translating stakeholders’ business needs into deliverable units of work: product backlogs, epics, features, US, POC, and use cases. Completing the user stories with Acceptance Criteria.
• Close collaboration with the Chapter Lead BA
• Facilitating multi-directional communication and collaboration: Ensuring clear communication and collaboration across Stakeholders and Product Teams (Product Owners, Developers, DevOps, Tech Leads, Architects, Key Users, and Partners)
• Managing technical debt and maintaining the consistency and quality of the overall solution.
• Assisting/providing in testing and quality assurance processes.
• Keeping up with industry trends and architecture best practices and evaluating their applicability and adhering to HEINEKEN standards and best practices: (i.e., Quality, Compliance).
• Identifying process and technology improvements opportunities with direct business impact.
• Analyzing and optimizing business processes to ensure efficiency and effectiveness.
• Seeking and implementing best practices, developing skills within the teams, and being an active member of the BA community within the organization.
• Demonstrating respect and adaptability to the uniqueness of others while working in a multicultural environment.

You are a good candidate if you have:

• At least 3+ years of relevant (global) experience in a similar position.
• Experience defining requirements and deploying Commerce IT solutions across multiple markets, in the e-commerce areas.
• Experience in stakeholder management.
• Experience in User Acceptance Testing (UAT) and System Integration Testing (SIT).
• Experience working in a deadline-driven environment with rapid release cycles.
• Experience with Agile Scrum way of working.
• Proven ability to manage and thrive in complex, multi-threaded projects that require a high degree of coordination and adaptability.

Knowledge:

• Good knowledge of business processes and functionalities in the Commerce area (e.g., e-commerce B2B/B2C, Sales, Distribution, etc.), including daily e-commerce operations with a user experience-focused approach.
• Understanding of the software development life cycle.
• Relevant knowledge of integration technologies (APIs, Dell Boomi, Solace, etc.)
• Good knowledge of MySQL or another database and querying language.
• Familiarity with at least one major cloud platform: Azure, AWS, or GCP and CRM system.
• Familiarity with at least one e-commerce platform.
• Certification in business analytics and IT technologies would be beneficial.

We Offer:

🏠 Flexible Work from Home scheme

💸 Attractive Performance Bonus

🚗 Parking Space for Employees

⏰ Flexible working hours

💳 Sodexo Card

☂ Life Insurance

➕ Employee Referral Programme

🌐 Job Opportunities within HEINEKEN

🩺 Private Medical Healthcare

⭐ Social Events