Senior DevOps Engineer

• Understanding business requirements and acceptance criteria in the form of user stories, assessing the complexity of these and translate into implementable solutions and configurations
• Ensuring the product design and implementation adheres to functional requirements and architecture standards
• Analysing incidents in the area of integration, determining solution directions, instructing support partners in the DevOps team
• Taking part in problem analysis for integration related issues including issues with platform hosting, connectivity amongst others
• Owning and leading the support process improvements and procedure improvements, bring structural and strategic improvements quality, efficiency, stability, security
• Advising Operating Companies, Programs and Product teams within and across portfolios and Functions on Integration related incidents and problems, answering questions about support procedures
• Ensuring consistency of the overall integration platforms and keeps improving uptime of integration platforms, taking operational and strategic responsibility for the availability of the platform
• Working with the Product Owner to understand, eliciting, analyzing, document and communicate program and platform/application requirements
• Participating in the selection of new technologies, especially when it comes to “Ops” aspects
• Providing guidance and coaching to other product team members on changes throughout the design process on the DevOps aspects
• Identifying potential bottlenecks and their underlying causes that affect the product and proposes how to resolve these
• Delivering working product enhancements with the allocated timescale and quality standards that minimize rework and aspire a zero-defect culture
• Participating in all the team Agile ceremonies: daily Scrum meeting, Sprint Review, Sprint Planning, Sprint Refinement, and Sprint Retrospective
• Mentoring, coaching, guiding fellow team members of the scrum team, DevOps guild and other Digital Integration members, especially on the topic of DevOps
• Advising key stakeholders on Integration related issues – drive root cause analysis across the network, back-end systems and integration platforms

• Bachelor/Master’s degree, Technology Specialist (Engineer): in Computer Science, Telecom, Electronics or other related studies
• Min 3 years of hands-on experience as DevOps engineer, min. 2 years Team lead level, experience, and 7+ years of IT experience
• Technology experience for example: API Connect, Boomi, Solace, SAP CPI or similar
• A strong technical background with experience in middleware solutions and hybrid integration landscapes
• Experience with the multiple Integration platforms, such as ESP, iPaaS, API management, Event brokers, etc.
• Experience with networking administration, close collaboration with global Cloud and Hosting team, and Global connectivity team
• Troubleshooting problems with root causes in networking (connecting), hosting and deploying enterprise grade applications
• Experience of working in a deadline driven environment with rapid and round the clock release cycles
• Preferably experience with working in an Agile environment
• Excellent communication skills (both verbal and in writing): ability to communicate well with technical and non-technical people
• Analytically and quantitatively strong, highly structured
• Is a team player and is able to work effectively at all levels of the product teams with the ability to influence others to move toward consensus
• Be able to identify and understand multiple stakeholder perspectives and "truths" and bring an open mind to understanding and build on the views of others
• Ability to work in teams and work dedicated for a team