Your responsibilities
• Provide Level 3 support to the worldwide organization for email, and other Office 365 core components (MS Teams, Sharepoint Online, etc)
• Define support procedures for service desk, L2 support
• Build and provide technical training
• Organize regular meetings on the email with the support technicians
• Manage outages (communications, troubleshooting up to resolution)
• Handle the legal hold and data exports in relation with the legal & data protection teams (Exchange Online, Sharepoint Online & OneDrive for Business)
• Maintain emails infrastructure components
• Handle email related projects
• Monitor Office365 Service Health and actively respond based on system alerts and notification
• Monitor the Azure AD directory synchronization for the user and license conflict
• Manage the Office 365 licenses according to the policy
• Handle the registration of Enterprise Applications in Azure AD.
• Monitor security dashboard
• Participate in the global end-user IT security awareness training
Our requirements
· Good English and Polish languages are essential – spoken and written
· Knowledge of Microsoft Office 365, Microsoft Exchange ((2016 and later), Postfix server on Linux, Microsoft Windows Server, Email related protocols and standards (SMTP, DKIM, SPF, DMarc, etc)
· Advanced PowerShell coding
· Communicating and listening skills
· Being open to challenges and changing priorities
Work perks:
• Ability to work remotely
• Flexible full-time working hours concerning your work-life balance
• Exciting growth and development opportunities within the organization
• Working in a passionate
• International environment
• Multisport card
• Private health care
• Life insurance
• MyBenefit system at your own disposal
• On Monday and Wednesday friendly snacks