Digitalization Business Consultant

We are looking for a Robotics Process Automation Business Analyst. You will be responsible for carrying out process analysis with our external and internal customers to identify automation feasibility.

Main responsibilities:

• Interface directly with the customer on a daily basis to understand their processes and automation needs
• Identification of process optimization opportunities that need to be actioned prior to automation deployments
• Close cooperation with the development team
• Collaborate with process owners/SMEs and technology teams to analyze and assess automation feasibility
• Compile costs required for RPA implementation and calculate business benefits – return of investment
• Management of process elements (demand, approval, access requests, security) together with the DSPU department
• Support the team in project planning activities, estimating, and evaluating risks
• This role will include creation of business and technical documentation for automation ideas, and user manuals per defined standards
• Communication with clients and internal stakeholders
• Actively take part in global and local Automation CoE projects

Requirements:

• You have at least 2 years of experience in supporting the implementation of automation projects in organizations, including analysis of business requirements, creation of technical validation documentation for automation ideas
• Business knowledge of any RPA technology (UipAth, BluePrism)
• Excellent English language skills (both spoken and written)
• Process Mapping background/experience
• Analytical and inquisitive mind with attention to detail
• Good understanding of process digitization solutions is a plus
• Excellent communication and business process awareness skills
• Pro-active approach and ability to easily adapt to changing circumstances
• Understanding of IT architecture
• Ability to communicate complex processes and technical knowledge to a non-technical audience
• Proficient MS Office literacy (especially MS Word, Power Point, Excel, Teams)

Necessary behavioral competencies:

• Structured analytic thinking
• Self-dependent way of working
• Customer and solution oriented working
• Ability to get the job done, drive for results
• Highly motivated and proactive, with good organizational skills
• Emotional resilience
• Team spirit, ability to work in the team
• Passion for the job