All offersWarszawaAnalyticsSystem Support Analyst
System Support Analyst
Analytics
FIS Technology Services

System Support Analyst

FIS Technology Services
Warszawa
Type of work
Full-time
Experience
Mid
Employment Type
Permanent
Operating mode
Hybrid
FIS Technology Services

FIS Technology Services

FIS stays ahead of how the world is evolving to power businesses, across merchants, banking and capital markets, to outpace today’s fast-changing competitive landscape and help our clients run, grow and achieve more for their business.

Company profile

Tech stack

    Linux / Unix
    regular
    ITIL
    regular

Job description

Online interview
Friendly offer

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know: Are you FIS?


About the role:

We are looking for System Support Analyst to join our team and work in a modern and international environment. At this position, you will be responsible for the daily operations of 14 international banks. Your job is to keep the batches and our clients running. Sounds interesting? Apply!


What will you do:

  • create and execute jobs and jobs nets for batch processing
  • monitor processes and analyze / review results
  • Run End of Business Batches (EOD)
  • identify and solving of occurring issues and aborts in the job execution
  • execution of client’s service requests
  • error detection and elimination in area of job control
  • continuous optimization of processes
  • planning and execution of software rollouts
  • Investigating configuration issues
  • support other departments with batch execution and batch support
  • support and take part in new business projects
  • on-call duty


What you need:

Must have:

  • at least 2+ years of experience in a similiar position
  • knowledge of UNIX/LINUX (on shell-level)
  • ITIL experience
  • strong customer service and communication skills
  • team player
  • having fun in solving issues
  • good English skills (spoken/written)
  • German skills at least on the basic level (A1/2)

Nice to have:

  • experience in batch job processing (used Tool = UC4 / Automatic)
  • experience in finance and/or banking sector


What we offer you:

  • competitive salary
  • full package of additional benefits: private healthcare (Luxmed Medical Plan) and private hospital insurance for employee and family members – fully covered by FIS, life insurance, multisport program, PPE/PPK pension plan, holiday allowance, lunch card, chillout room, shower facilities etc.
  • group life insurance
  • co-financing of holidays
  • lunch pass
  • fruits and cookies
  • coffee point
  • shower facilities
  • employee assistance program, chill and game room


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.


Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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