SAP Cloud Platform Integration (CPI)

We are seeking a technically skilled SAP Integration Support Specialist to support all integrations using SAP Cloud Platform Integration (CPI) and standard Master Data Replication. This role is responsible for understanding integration interfaces, business rules, and ensuring data integrity between Employee Central (EC) and connected systems. You will act as a bridge between technical teams and business stakeholders, clarifying integration logic, identifying data issues, and supporting the configuration and troubleshooting of employee data replication.

Key Responsibilities:

• Analyze and understand integration interfaces and business rules behind SAP CPI integrations (not development-focused). Serve as point of contact to clarify integration logic for technical teams.

• Review Employee Central (EC) employee profiles to identify and resolve data errors impacting integrations. Communicate with application owners to discuss data received via API, CSV, SFTP, or IDOC, and relate it to EC data as well as CPI technical developers.

• Oversee the configuration, monitoring, and troubleshooting of Employee and Organizational data replication from Employee Central (EC) to SAP ERP systems. Debug SAP ABAP programs and use relevant SAP transactions to investigate issues (e.g., IDOC replication, infotype management, user lifecycle).

• Analyze and resolve replication errors, including those related to infotype mapping, data validation, and transformation logic.

• Proactively identify root causes and implement corrective actions.

• Maintain and update mapping tables and transformation logic to ensure accurate data transfer between EC and SAP, adapting to changes in business requirements or system upgrades.

• Maintain strong knowledge of the SAP HR module, including infotypes, data structures, and integration points. Collaborate with HR, IT, and external partners to ensure smooth and compliant data flows. Document integration logic.