Junior Developer – BMC Helix Platform
Summary: This role of Junior Developer – BMC Helix Platform is focused on enhancing IT service management through the development, configuration, and maintenance of workflows on the BMC Helix platform, contributing to global IT operations.
Main Responsibilities:
Handle incidents and service requests in BMC Helix following ITIL processes.
Assist in the development and configuration of business workflows on the BMC Helix Platform.
Translate business and IT service requirements into platform configurations.
Collaborate with Senior Developers and GCC teams on development tasks.
Document configurations, workflows, and technical changes.
Build knowledge of the BMC Helix platform and seek guidance from senior team members.
Key Requirements:
Experience with BMC Helix platform.
Knowledge of ITIL processes.
Basic programming skills.
Nice to Have:
Familiarity with Agile methodologies.
Experience in creating dashboards.
Understanding of CMDB & Asset Management.
Other Details:
This role is geared towards enhancing IT service management capabilities and is suitable for candidates looking to grow their experience in a collaborative environment focused on global IT operations.