Application Support Consultant
Support
Application Support Consultant
Szczecin
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office
Demant
We are a leader in the hearing aid industry worldwide. We employ over 21000 high-class engineers and specialists. Every day, our professionals create life-changing differences through hearing health.
Tech stack
Microsoft
ERP
Job description
Online interview
Have you been searching for a job that is as much related to business processes as interaction with people and technical too? Are you outgoing, detail-oriented, and service-minded? If yes, we would like to propose to you a great opportunity!
The Application Support Consultant position provides functional/technical support to the users all over the world for our Wholesale solutions composed of: Enterprise resource planning (ERP system Microsoft Dynamics AX),Integrations via Microsoft BizTalk and Customer Relationship Management (Microsoft Dynamic CRM). It also entails many other key facets of our company, including: participation in deployment projects, trainings, software and integration testing, and creating technical documentation.
The Application Support Consultant position provides functional/technical support to the users all over the world for our Wholesale solutions composed of: Enterprise resource planning (ERP system Microsoft Dynamics AX),Integrations via Microsoft BizTalk and Customer Relationship Management (Microsoft Dynamic CRM). It also entails many other key facets of our company, including: participation in deployment projects, trainings, software and integration testing, and creating technical documentation.
Working with us will receive:
- Full-time position, with a permanent contract after 3 months;
- Possibility to learn (courses offered) and improve English in our international environment;
- Great opportunities for usage of newest technology;
- A hybrid work model, combining remote work opportunities with work in an office in the City Center;
- Scandinavian culture – we are informal (we don’t use titles: Sir, Mr, Mrs, Miss…) and care about equality, independence, open dialog and work-life balance social benefits (private medical health care, insurance, sport card, discount card etc.);
- Possibility to attend an international conferences (Los Angeles, Berlin, Copenhagen etc.). All costs covered by our company;
- Trainings, conferences, books, own budget for self-development;
- Discounts for cinema/theater tickets.
What will your tasks be?
- Daily support of users of AX;
- Administrative tasks such as user access, rights administration;
- Solving users issues with system on a daily basis;
- Providing end user trainings;
- Participation in project activities contributing with business knowledge and application insight;
- Providing services as needed and agreed with the business;
- Working with solutions, functional design and technical specifications.
Who are we looking for?
- Master’s Degree in IT or Science;
- 2 years of experience in working on a similar position within a big production company;
- Practical experience of ERP systems is necessary;
- Knowledge of AX will be an advantage;
- Advanced knowledge of English enabling everyday communication;
- Strong business insight and understanding;
- Service minded, proactive, persistent attitude;
- Willingness to travel abroad and work in an international environment.
Problem management process knowledge would be an additional asset
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