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Product Reliability Engineer
Cognizant Technology Solutions

Product Reliability Engineer

Cognizant Technology Solutions
Type of work
Employment Type
Operating mode

Tech stack

    Production Support

Job description

Working model: Remote, Poland

What we do:

As Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.

Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!

About the role:

This is a professional-level position in the Product Reliability Engineering (PRE) Organization of VISA. The PRE is responsible for providing support to critical highly available applications under Value Added Services. 

Main responsibilities:

  • Be responsible for the availability, latency, performance, efficiency, change management, monitoring, detecting problems, performing root cause analysis, identifying, and implementing permanent solutions. 
  • Interaction with Systems, Database personnel, Engineering, Product Development, Clients, Risk, and various groups within Technology.
  • Participation in capacity planning and design reviews to identify design gaps in supportability and resiliency
  • Bring creative curiosity and technology experience to work every day and help build dashboards, audits, alerts, and solutions.

Key requirements:

  • Minimum Bachelor’s Degree in Computer Science or related engineering field, and at least 2 years of work experience.
  • Minimum 2 years experience in Production support working in a distributed team.

Preferred Qualifications

  • Skills and experience with Containers, Kubernetes, and Docker.
  • Skills and experience with Hadoop and Kafka.
  • Skills and experience with Linux and UNIX.
  • Experience with Hazelcast.
  • Experience in working with relational and NoSQL databases.
  • Ability to understand and write complex Database queries.
  • Skills and experience with Java, J2EE, and scripting technologies.
  • Ability to analyze thread dumps, heap dumps, garbage collection, and other related JVM components.
  • Working knowledge of production support processes such as incident/change/problem management, call triaging, and escalation procedures using tools such as Service Now.
  • Strong execution and analytical abilities. Ability to solve complex production problems.
  • Dynamic, hard-working, and ambitious individual with excellent oral and written communication skills.
  • Prior working experience with payment and transaction domains is advantageous. 

We offer:

  • Competitive salary with cafeteria benefits and bonuses,
  • Opportunity to be part of a rapidly expanding global organization,
  • Pleasant and inspiring working atmosphere,
  • Professional development and a clear career path,
  • Training & development opportunities,
  • Private healthcare and additional life insurance,
  • Employee volunteering programs and opportunities,
  • Inclusion and diversity in practice,
  • Employee referral program in place.


For more information about us, visit Cognizant Poland.

If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!

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We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.