Entry ServiceNow Specialist

Are you passionate about learning and working with ServiceNow technologies such as incident management, service catalog, and IT asset management? Can you support the ambition of Arla IT to co-create the future of dairy trough IT and Digital?

“Become a part of Arla's ART (Agile Release Train) named 'DSI – Digital Services & Infrastructure,' and work alongside a talented team responsible for delivering Enterprise Services. In the ServiceNow Area, we are specifically looking for an entry team member to join us in delivering value in a truly international and distributed setup. As an entry member, you will have the opportunity to grow and develop your skills while acting in a user-centric delivery approach.”, says Simon Wallerand.

About the job

You will Join the Digital Services and Infrastructure Agile Release Train and be part of the Coordination & Enterprise Services team.

As Entry ServiceNow Specialist you will begin on your professional journey by working closely with experienced colleagues, learning how to work with the solutions and being part of an IT organization that focuses on bringing the highest possible value to the business in an agile setup.

At the beginning, you will start with smaller initiatives, and be expected to become a contributor to larger initiatives.

Specifically, you will:

• Be part of “Catalog items” development
• Create templates
• Perform admin tasks
• Deliver JavaScript tasks
• Closely collaborate with the Operations team
• Develop your skills in JavaScript, your ServiceNow knowledge and your stakeholder management skills
• Bring continuous improvement to the architecture solutions
• Prepare PI-planning and System Demo together with the team members

Who are you?

You are at the beginning of your professional career, ready to embrace new challenges and eager to learn new things. At the same time, you possess a unique "T-shaped" personality, combining deep technical skills with the ability to handle the softer side of solution adoption. Your strong problem-solving skills and attention to detail make you a valuable asset to any team. Above all, you approach your work with a people-centric mindset, understanding the importance of delivering solutions that meet user needs.

Furthermore, you have:

• Ability to work in self-organized teams
• Good problem solving and debugging skills
• Knowledgeable of UI/UX standards
• At least 1 year of experience working as a user or a developer with ServiceNow. Experience in core ServiceNow modules like HR Management, Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Service Request would be an advantage
• Experience in JavaScript and business process modelling would be an advantage
• ServiceNow certifications would be an asset
• Have strong English language communication skills, both written and verbally
• Experience with working in an agile setup – SAFe would be an advantage
• You speak and write English effortlessly

What do we offer? 

At Arla, we value our IT specialists and provide a range of attractive benefits to support your personal and professional growth:

• Trainings with industry experts and a comprehensive induction program.
• Financial support for ongoing education and professional development.
• Flexibility in working hours and the option to work from home.
• Medical care and life insurance coverage.
• Employee Assistance Program offering legal, psychological, health, and financial consulting.
• Additional perks like gym memberships, vouchers, travel points, and cinema tickets.
• Home kit including a monitor, laptop, keyboard, mouse, headsets, and webcam.
• Relaxation breaks to recharge and maintain work-life balance.
• Relocation allowance for a smooth transition to our vibrant city.
• Referral program for employees to earn rewards by recommending top talent.
• Additional holiday days based on length of employment (up to 4 days).

Application and contact

If you want to be an important part of our team driving the ServiceNow agenda in Arla, then seize this exciting opportunity. 

For additional information, please contact Manager – Scrum Master, Simon Wallerand at swaga@arlafoods.com

Welcome to Global Shared Services in Gdansk

Arla is a global farmer-owned organization that is behind many well-known and loved brands.

Arla's Global IT team is a powerhouse of over 200+ highly skilled IT specialists across Denmark, Germany, the United Kingdom, and Poland. In addition to this impressive group, we work with approximately 800 consultants who are experts in SAP, Microsoft, cloud-based solutions, and targeted business needs.

But here at Arla, we're not just about making some of the world's most beloved dairy products. We're about making healthy taste delicious, making mornings worth getting out of bed for, and making family dinners unforgettable. Our iconic brands, such as Arla®, Castello®, and Lurpak®, are more than just products; they're an integral and natural part of modern life in over 100 countries around the globe.