Dynamics CRM Business Consultant

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

THE WORK:

• Operate in a highly innovative context, working on challenging projects with technologically advanced end-to-end solutions.
• Enhance our customers' business by implementing IT solutions that provide the competitive advantage every company needs.
• Develop and apply your knowledge on the Microsoft Dynamics 365 platform, utilizing various tools and frameworks within the Microsoft ecosystem such as DevOps, TFS, Project, Visio, and Office 365.
• Collaborate in a dynamic work environment that fosters continuous improvement and innovation.

Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.

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Qualifications

HERE’S WHAT YOU’LL NEED: ​

• Fluent Polish and communicative English, both verbal and written.
• Proven practical experience on the various modules of the MS Dynamics CRM 365 Customer Engagement platform, most preferable Sales and Marketing, Customer Service, Field Service modules.
• Knowledge of the Customization part of the MS Dynamics CRM 365 Customer Engagement platform (data model configuration, views, forms, advanced search, dashboard, workflow, business rules, etc.).
• Proficient user of Microsoft tools such as Excel, Visio, PowerPoint, Word, Sharepoint.

BONUS POINTS:

• Competence on the business processes in various business areas such as FMCG, Banking, Healthcare, Utilities.
• Microsoft Dynamics certifications.
• Knowledge of complementary tools such as PowerBI and Sharepoint.
• Knowledge of the concepts of Digital Transformation, omnichannel and the social world.

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

WHAT WE OFFER?

• Permanent employment contract or B2B contract.
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations.
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care, life insurance.
• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

WHAT WE BELIEVE:

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy

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