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Head of IAM

Head of IAM

Type of work
Employment Type
Operating mode


W 7N zapewniamy najlepszą opiekę ekspertom na rynku IT, chcącym pracować w modelu kontraktorskim, w oparciu o jawne i transparentne zasady finansowe. Pracując z nami zyskujesz wsparcie profesjonalnych Agentów, którzy dbają o ciągłość Twoich kontraktów, komfortową pracę, rozwój zawodowy i niezapomniane integracje. Aktualnie pracujemy z ponad 1700 Konsultantami, którzy realizują projekty dla ponad 160 Klientów z różnych branż. Posiadamy 11 biur w siedmiu krajach: Danii, Polsce, Szwecji, Norwegii, Finlandii, USA oraz Indiach.

Company profile

Tech stack

    Active Directory

Job description

Online interview

7N is an agent for high-end IT professionals. For over 30 years of operation we have proven that a clear and transparent financial model, collaboration exclusively with experts in their respective fields, and taking good care of them, comprise the best possible IT consulting model. We act as an individual agent for our consultants and promote their competences to our clients by offering them a wide range of projects in which they may participate. We add wage transparency, career development support and professional stability. Our main goal is a long-term collaboration; therefore the majority of our staff have been with us for many years.

About project

We are loking for a Head of IAM Operations for pharmaceuthical company. On this position you will be responsible for the IAM Ops. team overseeing the daily operations of the IAM systems and services, ensuring that they are running smoothly and securely. 

remote 100% - The work includes regular delegations abroad (up to 15 day per year)​


  • Daily management of the IAM Ops team incl. on­call duty planning, monitoring and resource allocation
  • Ensuring fast resolution of major and critical incidents, with root cause analysis and mitigating actions taken to prevent reoccurrence.
  • Planning and executing the IAM operations development, roadmap, and budget together with the Identity Access Management and Security
  • Access management Product Owner.
  • Work with ServiceNow data to monitor and improve performance metrics.
  • Ensuring compliance with IAM policies, standards, and best practices.
  • Leading the IAM operations team, including hiring, training, mentoring, and performance evaluation with support from the People leader of Identity
  • Access Management and Security Access Management
  • Coordinating with other teams and stakeholders, such as Network Operations, security and auditors to ensure Operational Excellence
  • Identifying and implementing other IAM operations tools, processes, and automation to enhance efficiency and effectiveness.


  • A bachelor's degree in computer science, information systems, or a related field, or equivalent work experience.
  • At least 7 years of experience in IAM operations, or a similar role, in a large and complex organization.
  • At least 5 years of management and leadership experience preferably including managing on­call team
  • Strong knowledge of IAM concepts, principles, and technologies, such as identity lifecycle management, access management, authentication, authorization, single sign­on, multi­factor authentication, privileged access management, etc.
  • Proficient in IAM operations tools, such as IAM platforms, directories, databases, monitoring systems, ticketing systems, etc.
  • Excellent communication, collaboration, and leadership skills.
  • Ability to work under pressure, prioritize tasks, and meet deadlines.
  • Strong analytical, problem­solving, and decision­making skills.
  • Proficient in verbal and written English
  • Certifications in ITIL and IAM such as CIAM, CISM, CISSP, etc., are preferred.
  • Experience from a regulated industry like pharma or banking is a plus.

We offer

  • Financial transparency: the salary is: 33 600 - 42 000 PLN (200 -250 PLN/h)
  • Clear wage model. 7N Consultants know exactly what’s 7N fee for its agent role on the project.
  • Professional development support. We subsidize trainings, technical certificates, conference participation, and foreign language classes. Our Career Development Program offers consultants advisory support in career planning. Additionally, 7N Consultants have the opportunity to participate in interpersonal skills training through the 7N Secret Code. Learn more about it here: 7N: 7N – The Secret Code
  • 7N Inspiration Team’s support and an opportunity to join their ranks. They are a group of 7N Consultants who consistently and actively share their professional knowledge and expertise.
  • Cooperation with real experts – the average professional experience of a 7N consultant is 10 years. Check out one of our discussion panels here: Does a Scrum Master need a background in programming (in Polish)
  • Comprehensive and personal project support from one of a 7N Agent. Priority regarding project continuity and quality. See what one 7N Consultant said about the role of 7N Agents and project opportunities.
  • Numerous (10-12 each year) high-end events – both online and offline. See the 7N KickOff 2021 clip here:
  • Healthcare, Benefit Multisport and life insurance subsidies regardless of cooperation model. Access to Mindgram, a psychological support and professional development platform.
  • Professional and quality-oriented recruitment process led by the most experienced recruiters in the industry. Read more about it in the 7N candidate recruitment satisfaction survey (in Polish).