IT System Specialist – Digital Mfg. Platform
Support
IT System Specialist – Digital Mfg. Platform
Support
Centrum, Częstochowa
ZF
Undetermined
Permanent
Mid
Office
1 664 - 3 052 USD
Gross per month - PermanentTech stack
DevOps
English
AWS
Azure
Application infrastructure
Customer Support
Application administration
Job description
We are looking for a new colleague who will be part of a global team but responsible for the regional rollouts and will take care that regional special features are considered and covered.
Your tasks:
- Design, rollout, and operation of regional specifics for our cloud-based DMP apps infrastructure, including edge components and production applications. Following the security regulations as well as the ZF given framework;
- Monitoring and diagnostics of the required infrastructure, applications, and services; intake of customer requests, consulting and developing of solutions based on the IT-Service-Operation framework;
- Lead or participate on technical projects with a global footprint and provide level 3 support for production and non-production environments in our critical application portfolio;
- Enabling solutions to be proactive monitored and automated, to improve the availability and performance of apps and services within the defined SLA;
- Lead and ensure in-depth analysis of problems, performance, and availability issues by a proactive end to end monitoring and initiate corrective actions and implementation of preventative measures;
- Write standard operating procedures for extended support teams and end-user-facing self-service support documents and be a part of an on-call duty service for our business-critical applications.
Your profile:
- Bachelor’s Degree in Information Systems, Computer Science, Electronics or similar;
- Minimum 2 years of experience in enterprise-level application administration and application infrastructure, as well as application hands-on experience in DevOps, build and/or environment automation;
- Good English language skills;
- Experience in providing customer support and resolution of technical issues and hands-on experience with AWS or Azure and Proven analytical abilities in addition to strong troubleshooting and diagnostic skills;
- Understanding of security best practices and standards around Application Infrastructure.
Nice to have:
- ITIL® experience, related Information Systems certifications;
- Comfortable with Agile project delivery methodology (Scrum and Kanban).
We offer:
- Working in a multidimensional environment with various stakeholders involved;
- Being part of an international field-leading company with attractive career growth possibilities;
- Real impact on the whole company (high visibility and driving changes);
- Cooperation with the general IT management;
- Medical care and MyBenefit;
- Flexible working hours and home office.
Published: 29.06.2021
Office location
Check similar offers
Check similar offers