IT System Specialist – Digital Mfg. Platform
Support
IT System Specialist – Digital Mfg. Platform
Częstochowa
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office
Tech stack
DevOps
English
AWS
Azure
Application infrastructure
Customer Support
Application administration
Job description
Online interview
We are looking for a new colleague who will be part of a global team but responsible for the regional rollouts and will take care that regional special features are considered and covered.
Your tasks:
- Design, rollout, and operation of regional specifics for our cloud-based DMP apps infrastructure, including edge components and production applications. Following the security regulations as well as the ZF given framework;
- Monitoring and diagnostics of the required infrastructure, applications, and services; intake of customer requests, consulting and developing of solutions based on the IT-Service-Operation framework;
- Lead or participate on technical projects with a global footprint and provide level 3 support for production and non-production environments in our critical application portfolio;
- Enabling solutions to be proactive monitored and automated, to improve the availability and performance of apps and services within the defined SLA;
- Lead and ensure in-depth analysis of problems, performance, and availability issues by a proactive end to end monitoring and initiate corrective actions and implementation of preventative measures;
- Write standard operating procedures for extended support teams and end-user-facing self-service support documents and be a part of an on-call duty service for our business-critical applications.
Your profile:
- Bachelor’s Degree in Information Systems, Computer Science, Electronics or similar;
- Minimum 2 years of experience in enterprise-level application administration and application infrastructure, as well as application hands-on experience in DevOps, build and/or environment automation;
- Good English language skills;
- Experience in providing customer support and resolution of technical issues and hands-on experience with AWS or Azure and Proven analytical abilities in addition to strong troubleshooting and diagnostic skills;
- Understanding of security best practices and standards around Application Infrastructure.
Nice to have:
- ITIL® experience, related Information Systems certifications;
- Comfortable with Agile project delivery methodology (Scrum and Kanban).
We offer:
- Working in a multidimensional environment with various stakeholders involved;
- Being part of an international field-leading company with attractive career growth possibilities;
- Real impact on the whole company (high visibility and driving changes);
- Cooperation with the general IT management;
- Medical care and MyBenefit;
- Flexible working hours and home office.
Check similar offers
