Staff Software Engineer (CI Platform)

Zendesk

Łódź

Type of work

Undetermined

Experience

Senior

Employment Type

Permanent

Operating mode

Remote

Zendesk

Zendesk is a global, digital first company on a mission to make the world better—one customer experience at a time. If you're a team player looking for a supportive company that is eager for big ideas, discover why Zendesk is a great place to grow.

Company profile

Tech stack

Kubernetes

master

Docker

master

Chef

advanced

Terraform

advanced

Jenkins

advanced

Spinnaker

nice to have

Job description

We are leading innovation at Zendesk by building highly scalable and efficient build environments that will be used by 1000+ developers consisting of 500+ Zendesk services. We’re looking for a Staff Software Engineer in Poland to join the team to improve the tool and increase the adoption across Zendesk. You will be working with a group of highly skilled engineers with high autonomy building tools which will be used by the engineers every day to develop the Zendesk product.

Do you want to be a visionary in making things function better, faster, and more reliably? Are you a smart collaborator who has exceptional skills to deliver high-quality solutions? Then join us and work for a fun company where your participation in building a phenomenal product is really valued. This is an excellent opportunity to have a large impact on an entire engineering organization.

What you get to do every day:

Build and support tools to simplify development and build processes
Collaborate with users to improve the tool based on their feedback
Lead projects and feature development along with other engineers in the team
Look for opportunities to optimize for speed of launches, cost of environment
Mentor engineers in the team through pairing and code reviews
Share knowledge and learnings across the organization

What you bring to the role:

Ability to transform visions & roadmaps into reality.
You love problem-solving, investigating issues and discovering the appropriate solution
Expert understanding of Kubernetes, or orchestrating Docker containers.
Excellent verbal and written communication skills, and interpersonal skills.
Expert knowledge in and strong hands-on experience with application configuration, infrastructure, automation, and operations.
Tactics and strategies for engineering productivity internal products to highly technical users in a large multi-product SaaS organization.
Experience with infrastructure management tools (Chef, Terraform).
Experience with CI/CD tools (Jenkins, Spinnaker).
Ability to collaborate with remote teams.

Nice to have:

Experience with languages Go and Javascript
Experience with templating tools like Helm, Jsonnet, Cuelang
Passion or experience working with large language models (e.g. ChatGPT)

What you'll get in return:

Chance to grow by working with challenging problems and driving complex software projects
Team of passionate people who enjoy what they do and are always willing to help
We care about our employees. Zendesk encourages a high level of flexibility to adjust the workday to your needs and circumstances.
Competitive salary and comprehensive benefits package.